FAQs & Troubleshooting
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216 Results
- 51What is a "Generic PCL Driver"?
- 52What is UPnP and SSDP?
- 53Why doesn't the machine answer when receiving a call?
- 54When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 55I'm using Windows® NT4/ 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 56Print the Network Configuration page
- 57Paper size settings are unavailable when I print from OpenOffice (Linux)
- 58When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 59I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 60Open the Control Panel (For Windows)
- 61I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
- 62Scan a document in Mac OS X 10.7.
- 63Why does my computer become unresponsive when using the USB interface to connect the Brother machine?
- 64I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 65My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 66Print command (LPR) (Linux)
- 67Command List of brscan. (Linux)
- 68How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 69Print command (cupswrapper) (Linux)
- 70I am unable to print from a client PC to a printer on a print server. (Linux)
- 71I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 72I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 73I cannot print from my computer via network. (For Macintosh)
- 74The printer status is Offline or Paused.
- 75I can print but cannot scan via network. (For Windows)
- 76I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
- 77How do I configure fax forward to e-mail?
- 78When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 79I cannot use the "Modules Update" button on Web BRAdmin.
- 80Scan a document from a Windows XP application
- 81When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
- 82The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
- 83Where can I find the serial number for my unit?
- 84I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 85What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 86Can I print from DOS applications?
- 87What does "COMM.ERROR" on the LCD display mean?
- 88I'm using the Simple Network Configuration capabilities of Apple Mac OS X. I can print from a Macintosh, but not from a Windows PC.
- 89When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 90What is the BRAdmin Professional software used for?
- 91What format are the attachments when a document is scanned to an e-mail address and is a special viewer needed?
- 92I'm using Macintosh®. What are the settings in the Scanner window used for?
- 93Configure the Scan to Email Feature (Linux)
- 94Configure and use the Scan Key Tool (Linux)
- 95The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 96I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 97The downloaded driver's name is different from my machine's name. (Linux)
- 98Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 99Large characters are printed incorrectly. (Linux)
- 100The driver installation finished successfully but I cannot print. (Linux)