FAQs & Troubleshooting
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252 Results
- 51What is Toner Continue Mode?
- 52I cannot start ControlCenter4.
- 53Scan a document and e-mail it as an attachment (For Macintosh) (video instructions available)
- 54Can I print from or scan to Android™ Smartphone?
- 55How do I make my copied images look sharper and more vivid? (Copy Contrast)
- 56I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 57Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 58I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes.
- 59Scan a document in Mac OS X 10.6.
- 60JAM TRAY 1
- 61Can I use non-Brother or third party supplies with the Brother machine?
- 62Faint
- 63Replace Toner
- 64Hollow print
- 65I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 66Scan using XSane or GIMP (Linux)
- 67What is the maximum number of recipients when broadcasting a fax?
- 68Scan a document and save the scanned image to a folder on a local or network hard disk using the SCAN key on my Brother machine
- 69Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 70Uninstall the drivers. (Mac OS X 10.5)
- 71The downloaded driver's name is different from my machine's name. (Linux)
- 72I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 73"Offline" appears on the Status Monitor.
- 74I cannot find some option in the Printing preferences. (For Windows)
- 75The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 76Check Connection
- 77The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 78I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one.
- 79Setup and use Brother PC-FAX receiving
- 80Configure a cover page for PC-FAX.
- 81CARTRIDGE ERROR
- 82TONER ENDED
- 83Drum Stop
- 84Clean the paper pick-up roller (video instructions available)
- 85MANUAL FEED
- 86Size mismatch
- 87In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 88Drum End Soon
- 89Wrinkles or creases
- 90What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 91Clean the corona wire
- 92The faxes I send are always received with a black vertical line down the page.
- 93I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 94When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 95I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 96I cannot install the driver when using the Driver Install Tool. (Linux)
- 97Configure and use the Scan Key Tool (Linux)
- 98What driver package format is supported by my Linux distribution?
- 99Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 100How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)