FAQs & Troubleshooting
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349 Results
- 51Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 52Discover the MAC address of the Brother network card
- 53Configure a cover page for PC-FAX.
- 54The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 55I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
- 56When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
- 57Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 58The printer status is Offline or Paused.
- 59I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 60Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 61Print a web page from iPrint&Scan when using an Android™ mobile device.
- 62Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 63Stop my Brother machine from automatically redialing a number.
- 64Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 65I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 66Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 67When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 68I cannot install Brother drivers on Debian 10 or later (Linux)
- 69I cannot print using my Brother machine on a wireless network (Windows)
- 70Protect your Brother machine against unauthorised access over the network
- 71When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 72Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 73Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 74I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 75Locate files scanned with ControlCenter3 (For Windows)
- 76When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 77I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 78Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 79I can not install/uninstall the driver when a memory card or USB Flash memory drive is installed into the media slot. What can I do?
- 80I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 81I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 82I cannot print using my Brother machine on a wireless network (Mac)
- 83Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 84Scan from the Brother iPrint&Scan application using Windows Phone.
- 85Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 86Locate files scanned with ControlCenter2 (For Macintosh)
- 87I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 88I'm using Windows Vista and trying to use a network connected Brother machine. However, I cannot see the machine in the Network Explorer. What should I do?
- 89Forward a fax to another fax machine when my machine has a mechanical problem.
- 90Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 91What driver package format is supported by my Linux distribution?
- 92I cannot send a fax using PC-FAX (Windows 10)
- 93I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 94I still receive the error message "Paper Jam" after I removed the jammed paper.
- 95I cannot make borderless prints.
- 96The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 97When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
- 98The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 99Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 100Can I restrict access to certain operations on my Brother machine?