FAQs & Troubleshooting
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320 Results
- 51Can I print from or scan to Android™ Smartphone?
- 52The edge of glossy paper is smudged.
- 53Send a PC-FAX
- 54I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 55Ink Low
- 56Scan multiple pages into one file instead of each scan being saved as a separate file.
- 57Is my Brother machine compatible with Windows Vista?
- 58I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 59When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 60Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 61When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 62Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 63Why are the faxes I send always received with a black vertical line down the page?
- 64I'm using Macintosh. What is the PreScan option used for?
- 65Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 66Check the firmware version.
- 67I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 68I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 69Wireless setup is requesting a WPS PIN to complete the setup
- 70I cannot print using my Brother machine on a wireless network (Windows)
- 71Install PaperPort™ 12SE / 14SE onto Windows 10.
- 72How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 73Delete print jobs from the print queue.
- 74I cannot find some option in the Printing preferences. (For Windows)
- 75Download a file from the "Downloads" section and save it to Windows 8 computer.
- 76When printing documents the characters appear ghosted, blurry, or doubled.
- 77I cannot make borderless prints.
- 78Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 79I am unable to change my Brother machine's Receive Mode.
- 80Locate files scanned with ControlCenter3 (For Windows)
- 81Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 82Change the printer driver settings (Windows/macOS)
- 83When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 84I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 85How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 86How do I store Speed Dial numbers on my Brother machine for easy dialing?
- 87Scan a document in Mac OS X 10.7.
- 88Scan an image and insert it in a Windows XP application
- 89Forward a fax to another fax machine when my machine has a mechanical problem.
- 90Glossy Paper does not feed correctly. What can I do?
- 91How do I clear the message "Unable to ..." or "... Unable" ?
- 92When scanning to OCR from ScanSoft™ PaperPort™ 11SE, the following error message appears: "System error incurred in external Link module EZText.g32. The OCR server is unable to process the document". I have Windows XP Service Pack 2 (SP2) installed.
- 93Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 94I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 95Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 96What is MFL-Pro Suite Software?
- 97Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 98My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 99What format are the attachments when a document is scanned to e-mail and is a special viewer needed? (For Windows)
- 100Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing).