FAQs & Troubleshooting
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245 Results
- 51I'm using Outlook address book for PC-FAX sending. When I click on the "Address Book" button in the FAX Sending dialog box, an error message is shown and I cannot open the Outlook Address Book.
- 52When a large capacity xD-Picture Card™ is inserted into the media slot, I have noticed that the copy speed in "Best" quality mode is slower than when the media (memory) card is removed. Why?
- 53Scan a document in Mac OS X 10.6.
- 54Uninstall the drivers. (Mac OS X 10.5)
- 55How do I print envelopes?
- 56I'm unable to access the memory (media) card in the media slot. What can I do?
- 57I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 58I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 59I installed scan-key-tool, but it does not work. (Linux)
- 60Command List of brscan. (Linux)
- 61How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 62I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 63I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 64When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 65The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 66Open the "Scanners and Cameras" and Properties.
- 67How to identify your Operating System (OS).
- 68The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
- 69Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 70I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 71I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
- 72My machine is connected locally by USB. How can I install the Windows XP "Add Printer Wizard driver" for Windows Server™ 2003?
- 73How do I start ControlCenter3?
- 74Which E-mail packages are compatible with ControlCenter3?
- 75Can third party ink be used to refill the ink cartridges?
- 76In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 77When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
- 78Where is the USB port on the machine?
- 79Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 80Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 81How do I replace the Ink Cartridge?
- 82What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 83What is the "Station ID" and how do I set it?
- 84I can not install/uninstall the driver when a CompactFlash®, Memory Stick®, Memory Stick Pro™, xD-Picture Card™, SecureDigital™ card, MultiMediaCard™ is installed into the media slot. What can I do?
- 85When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 86Uninstall the drivers (Windows)
- 87Can I still receive faxes or calls when the machine is switched off?
- 88I'm using Macintosh. What is the PreScan option used for?
- 89When installing a media (memory) card into the media slot, the message "Card is full" appears even though the card is not full. What should I do?
- 90I cannot install Brother drivers on Debian 10 or later (Linux)
- 91What driver package format is supported by my Linux distribution?
- 92The downloaded driver's name is different from my machine's name. (Linux)
- 93Large characters are printed incorrectly. (Linux)
- 94The driver installation finished successfully but I cannot print. (Linux)
- 95I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 96When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 97When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 98All print jobs are aborted and nothing is printed. (Linux)
- 99I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 100I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)