FAQs & Troubleshooting
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122 Results
- 51Paper is Jammed in the 2-sided Tray
- 52Print the Network Configuration Report
- 53Reduce Toner Consumption
- 54A security warning appears when accessing Web Based Management via HTTPS.
- 55What types of card can I use for card authentication in Secure Function Lock and for registration in Shortcut?
- 56Clean the Corona Wires
- 57When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 58Add your Brother machine with AirPrint (macOS)
- 59I cannot print full-page photos or images using Email Print.
- 60When I print images, the quality is not good (Linux)
- 61Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 62I cannot print on a wireless (Wi-Fi) network (Mac)
- 63Too Many Trays
- 64Important points you need to confirm before configuring your Brother machine for a wireless network.
- 65Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 66I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print? (Windows only)
- 67Unusable Device
- 68Clean the Drum Unit
- 69Drum !
- 70When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 71Out of Memory / Print Data Full
- 72Reset the Network Settings to the Factory Settings
- 73What is the recommended paper?
- 74I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 75Use Universal Print (Windows)
- 76My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 77I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 78What is the difference between the toner cartridge and the drum unit?
- 79Adjust color settings by using the custom setting in the printer driver (Windows only)
- 80The printer status is Offline or Paused.
- 81My Brother machine has no power.
- 82In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 83Where can I find my Brother machine's serial number?
- 84Colored spots at 94 mm (3.7 in.) intervals or at 29 mm (1.1 in.) intervals
- 85Ghosting images
- 86I cannot connect my machine to a Windows 11 computer via USB.
- 87I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 88Where can I download Brother iPrint&Scan application for Mac?
- 89The driver installation finished successfully but I cannot print. (Linux)
- 90I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 91Set up your Brother machine on a wireless network (Windows/macOS)
- 92I cannot save a file downloaded from the Brother support website (For Windows)
- 93Printed pages are compressed, horizontal stripes appear, or characters in the top, bottom, left and right margins are cut off.
- 94Open the Status Monitor (Windows)
- 95Open the Control Panel (For Windows)
- 96Print the WLAN report
- 97Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 98Toner Error
- 99The color of your printouts is not what you expected
- 100Install the Mailbox.