FAQs & Troubleshooting
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115 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 52I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 53Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 54Where can I download Brother iPrint&Scan application for Mac?
- 55My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 56The downloaded driver's name is different from my machine's name. (Linux)
- 57I am unable to print from a client PC to a printer on a print server. (Linux)
- 58After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 59Important points you need to confirm before configuring your Brother machine for a wireless network.
- 60Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 61Change the printer driver settings (Windows)
- 62Install the optional lower tray
- 63Uninstall the Brother Software and Drivers (Windows)
- 64I cannot connect my machine to a Windows 11 computer via USB.
- 65A security warning appears when accessing Web Based Management via HTTPS.
- 66Can I send a print job to multiple machine email addresses using Email Print?
- 67To install the printer driver easily using a tool. (Linux)
- 68The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 69Open the Control Panel (For Windows)
- 70Supported models of Universal Printer Driver for PCL
- 71My Brother machine has no power.
- 72What is the default password for my Brother machine?
- 73I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 74Large characters are printed incorrectly. (Linux)
- 75The driver installation finished successfully but I cannot print. (Linux)
- 76Install the Mailbox.
- 77Poor fixing
- 78When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 79Toner specks
- 80Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 81Update the Driver or Firmware for your Brother machine
- 82"Offline" appears on the Status Monitor. (Windows)
- 83Open the Status Monitor (Windows)
- 84I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 85Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 86Set up your Brother machine on a wireless network (Windows/macOS)
- 87Control Printer Driver settings (only available for Windows)
- 88Protect your Brother machine against unauthorised access over the network
- 89Where can I find my Brother machine's serial number?
- 90When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 91I get a TS error when trying to print on a wireless network.
- 92(Video) Set up your Brother machine
- 93I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 94Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 95Ghosting images
- 96I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 97Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 98Access Web Based Management *
- 99Print the WLAN Report *
- 100I cannot print from my computer via USB.