FAQs & Troubleshooting
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115 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51The scanning speed is slow when scanning from my machine. (Windows)
- 52When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 53What driver package format is supported by my Linux distribution?
- 54The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 55Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 56I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 57A security warning appears when accessing Web Based Management via HTTPS.
- 58Add your Brother machine with AirPrint (macOS)
- 59I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 60When I print images, the quality is not good (Linux)
- 61The downloaded driver's name is different from my machine's name. (Linux)
- 62The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 63Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 64To install the printer driver easily using a tool. (Linux)
- 65Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 66How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 67How to identify your Operating System (OS).
- 68Supported models of Universal Printer Driver for PCL
- 69Discover the MAC address of the Brother network card
- 70Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 71I cannot print from my computer via USB.
- 72Lines across the page
- 73Can I use non-Brother or third party supplies with the Brother machine?
- 74Uninstall the Brother Software and Drivers (Windows)
- 75I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 76I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 77Where can I download Brother iPrint&Scan application for Mac?
- 78My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 79Large characters are printed incorrectly. (Linux)
- 80The driver installation finished successfully but I cannot print. (Linux)
- 81I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 82I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 83I am unable to print from a client PC to a printer on a print server. (Linux)
- 84Update the Driver or Firmware for your Brother machine
- 85I get a TS error when trying to print on a wireless network.
- 86Check the firmware version.
- 87Open the Status Monitor (Windows)
- 88What is the difference between the toner cartridge and the drum unit?
- 89Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 90Where can I find my Brother machine's serial number?
- 91Ghosting images
- 92Black lines down the page
- 93I cannot connect my machine to a Windows 11 computer via USB.
- 94Can I send a print job to multiple machine email addresses using Email Print?
- 95Set up your Brother machine on a wireless network (Windows/macOS)
- 96Access Web Based Management *
- 97"Offline" appears on the Status Monitor. (Windows)
- 98Important points you need to confirm before configuring your Brother machine for a wireless network.
- 99Print the WLAN Report *
- 1002-sided Disable or 2-sided Disabled