FAQs & Troubleshooting
Latest |
85 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 5119/12/2022Can I use non-Brother or third party supplies with the Brother machine?
- 5213/12/2022How to identify your Operating System (OS).
- 5330/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 5409/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 5523/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 5620/04/2022Uninstall the Brother Software and Drivers (Windows)
- 5714/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5811/04/2022Control Printer Driver settings (only available for Windows)
- 5911/04/2022Cannot Print ##
- 6024/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 6124/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 6210/03/2022Drum !
- 6315/12/2021I cannot connect my machine to a Windows 11 computer via USB.
- 6410/11/2021Open the Control Panel (For Windows)
- 6512/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 6606/07/2020What driver package format is supported by my Linux distribution?
- 6702/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 6802/06/2020Open the Status Monitor (Windows)
- 6919/03/2020Check the remaining ink or toner level (Linux)
- 7006/01/2020When I print images, the quality is not good (Linux)
- 7103/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 7203/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 7327/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 7429/10/2019Large characters are printed incorrectly. (Linux)
- 7529/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 7623/10/2019To install the printer driver easily using a tool. (Linux)
- 7725/04/2019Cartridge Error
- 7825/04/2019No Toner
- 7924/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 8024/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 8129/10/2018My Brother machine has no power.
- 8206/08/2018When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 8325/03/2016Supported models of Universal Printer Driver for PCL
- 8424/03/20162-sided Disable or 2-sided Disabled
- 8524/03/2016In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?