FAQs & Troubleshooting
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181 Results
- 51Protect your Brother machine against unauthorised access over the network
- 52Download a file from the "Downloads" section and save it to Windows 8 computer.
- 53Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 54Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 55Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 56I cannot print from my computer via network. (For Macintosh)
- 57I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 58I updated the Web BRAdmin and cannot enable the logging function.
- 59How do I print a Test page?
- 60I want to use a different Port number other than 631 with Windows 2000/XP, Windows Vista and Windows Server 2003/2008 IPP. What should I do ?
- 61Print overrun
- 62What is a "Generic PCL Driver"?
- 63Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 64Printouts (envelopes) have creases.
- 65Print on both sides of the paper.
- 66Open the Status Monitor
- 67What is the difference between the toner cartridge and the drum unit?
- 68I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 69How do I clean the paper pick-up roller?
- 70When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 71Uninstall the drivers. (Mac OS X 10.5)
- 72How can I clean the corona wire of the drum unit?
- 73Replace the drum unit.
- 74The image is ghosted.
- 75I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 76Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 77When printing with monochrome laser printer, the print position shifts. (Linux)
- 78Open the Control Panel (For Windows)
- 79Print a web page from iPrint&Scan when using an Android™ mobile device.
- 80Can I use AirPrint with my Brother machine?
- 81The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 82I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 83When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 84Change the printer driver settings (Windows/macOS)
- 85How can I change the printer settings?
- 86What kind of paper can I use?
- 87White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 88I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 89Printouts are with gray background.
- 90What are the expected yields of the consumables?
- 91How do I change the length of time the machine will wait until it goes into Sleep Mode?
- 92How do I factory reset the print server?
- 93How do I install the Optional Tray Unit?
- 94How do I install additional memory?
- 95Output sheets are completely black.
- 96I am unable to print from a client PC to a printer on a print server. (Linux)
- 97Prepare for SSL communication in the Brother Print Server. (Method of using Windows Server 2003 / 2008)
- 98What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 99I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
- 100My Brother machine misfeeds paper.