FAQs & Troubleshooting
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128 Results
- 51The printer makes a grinding or clicking sound.
- 52Why does the Drum LED blink ?
- 53Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 54How can I clean the inside of the printer?
- 55Black toner marks appear across the page.
- 56What do the LED indications mean?
- 57Printouts are with gray background.
- 58I cannot install Brother drivers on Debian 10 or later (Linux)
- 59I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 60I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 61Windows 10 Support Information
- 62Install the built-in drivers (For Windows 8 and Windows 10)
- 63I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 64What is the Network Shared printing?
- 65Can I print from or scan to Android™ Smartphone?
- 66Can I print from and scan to iPhone, iPod touch and iPad?
- 67Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 68Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 69I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 70What is a "Generic PCL Driver"?
- 71What kind of paper can I use?
- 72Printouts (envelopes) have creases.
- 73White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 74White lines appears down the page.
- 75Lines appears across the page.
- 76White lines appear across the page.
- 77Replace the drum unit.
- 78How do I install the Optional Tray Unit? - For Europe and Asia/Oceania
- 79Can I buy any MICR toner?
- 80How do I install additional memory?
- 81The image is ghosted.
- 82My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 83Print command (cupswrapper) (Linux)
- 84I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 85Uninstall printer drivers (Linux)
- 86Pre-Required Procedures (Linux)
- 87Open the Control Panel (For Windows)
- 88I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 89The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 90I cannot print from my computer via network. (For Macintosh)
- 91How can I print the pages in reverse page order in Windows?
- 92When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 93In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 94Printouts have toner specks.
- 95When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 96I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 97White spots appear in areas of dense black printing.
- 98Output sheets are completely black.
- 99The downloaded driver's name is different from my machine's name. (Linux)
- 100Print command (LPR) (Linux)