FAQs & Troubleshooting
Latest |
165 Results
- 5112/06/2019Uninstall printer drivers (Linux)
- 5227/03/2019Check the firmware version.
- 5322/03/2019Protect your Brother machine against unauthorised access over the network
- 5429/01/2019I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 5528/01/2019I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 5624/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 5724/01/2019All print jobs are aborted and nothing is printed. (Linux)
- 5824/01/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 5924/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 6024/01/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 6120/12/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 6217/10/2018The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 6330/07/2018I cannot print from my computer via network. (For Windows)
- 6405/07/2018Windows 7 Support Information
- 6527/10/2017I cannot print from my computer via network. (For Macintosh)
- 6627/10/2017The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 6707/04/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 6829/03/2017Use the Universal Printer Driver for PCL
- 6925/03/2016Windows 10 Support Information
- 7025/03/2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 7125/03/2016Verify the Brother machine connected to the Wired Network (For Macintosh)
- 7225/03/2016What is the difference between the toner cartridge and the drum unit?
- 7325/03/2016Can I use AirPrint with my Brother machine?
- 7425/03/2016A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 7525/03/2016The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 7625/03/2016What is the Network Shared printing?
- 7725/03/2016Supported models of Universal Printer Driver for PCL
- 7825/03/2016Discover the MAC address of the Brother network card
- 7925/03/2016Can I print from or scan to Android™ Smartphone?
- 8025/03/2016Can I print from and scan to iPhone, iPod touch and iPad?
- 8124/03/2016Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 8224/03/2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 8323/03/2016I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 8423/03/2016What can happen if the wrong paper is used in your machine.
- 8523/03/2016What is the BRAdmin Professional software used for?
- 8610/11/2015Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 8727/11/2014I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 8825/11/2014I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 8919/11/2014The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 9005/11/2014How can I activate/deactivate the Toner Save Mode?
- 9126/08/2014What is a "Generic PCL Driver"?
- 9220/01/2014After I update my Macintosh, I cannot print via USB. Printer shows "Offline".
- 9320/01/2014The documents I print from my computer have a curl to them when they feed out of the Brother machine. What can I do?
- 9420/01/2014My Printer starts warming up in Sleep mode. What can I do?
- 9530/10/2013The printer prints unexpectedly or it prints garbage.
- 9617/05/2013"Clean Corona Wire" message continues to appear on the PC screen, even though I have cleaned the corona wire of the drum unit.
- 9717/05/2013The LEDs on the control panel of the printer indicate "Drum Error". Though I cleaned the corona wire, this error message was not cleared. What can I do?
- 9815/05/2013When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 9914/05/2013Printouts have toner specks.
- 10013/05/2013Printouts have a curl or wave.