FAQs & Troubleshooting
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137 Results
- 51My Printer starts warming up in Sleep mode. What can I do?
- 52Print a Printer Settings page.
- 53The printer cannot print full pages of a document. An error message "PRINT OVERRUN" is printed out.
- 54How do I change the length of time the machine will wait until it goes into Sleep Mode?
- 55Output sheets are completely black.
- 56To install the printer driver easily using a tool. (Linux)
- 57The LEDs on the control panel of the printer indicate "Drum Error". Though I cleaned the corona wire, this error message was not cleared. What can I do?
- 58How do I print a Test page?
- 59I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 60Check the firmware version.
- 61Open the Status Monitor
- 62I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 63I recently installed the starter or a new toner cartridge and I don't think I got the full yield from the toner.
- 64Create or view a XML Paper Specification document
- 65In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 66White lines appears down the page.
- 67Printouts are faint.
- 68Vertical black lines appear on the printout or printed pages have toner stains down the page.
- 69I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 70The print speed is very slow when I use XML Paper Specification Printer Driver.
- 71Reprint the last print job. (For Windows users only)
- 72When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 73Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 74Print envelopes from the manual feed slot in Macintosh applications.
- 75I cannot install the driver when using the Driver Install Tool. (Linux)
- 76Paper size settings are unavailable when I print from OpenOffice (Linux)
- 77The driver installation finished successfully but I cannot print. (Linux)
- 78"Offline" appears on the Status Monitor.
- 79Install the built-in drivers (For Windows 8 and Windows 10)
- 80What is the difference between the toner cartridge and the drum unit?
- 81Can I use AirPrint with my Brother machine?
- 82Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 83After I update my Macintosh, I cannot print via USB. Printer shows "Offline".
- 84The documents I print from my computer have a curl to them when they feed out of the Brother machine. What can I do?
- 85How can I clean the inside of the printer?
- 86White Spots on black text and graphics at 75 mm (2.95 in.) intervals and Black Spots at 75 mm (2.95 in.) intervals.
- 87How do I cancel print jobs using the printer control panel?
- 88Can I buy any MICR toner?
- 89How do I clear paper jams?
- 90Where do I find the complete User's Guide?
- 91My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 92The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 93I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 94I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 95I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 96Windows 10 Support Information
- 97A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 98Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 99When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 100Uninstall the drivers. (Mac OS X 10.2 - 10.4)