FAQs & Troubleshooting
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149 Results
- 51Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 52How do I print a list of the internal fonts?
- 53Print a Printer Settings page.
- 54Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 55Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 56How can I clean the corona wire of the drum unit?
- 57Printouts are with gray background.
- 58Replace the drum unit.
- 59I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 60The downloaded driver's name is different from my machine's name. (Linux)
- 61I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 62I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 63Windows 10 Support Information
- 64Check the firmware version.
- 65What is the difference between the toner cartridge and the drum unit?
- 66I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 67Windows 7 Support Information
- 68The paper is skewed when it's printed.
- 69I cannot update the firmware.
- 70How can I print the pages in reverse page order in Windows?
- 71What is a "Generic PCL Driver"?
- 72How can I clean the inside of the printer?
- 73Printouts have a curl or wave.
- 74Black toner marks appear across the page.
- 75White spots on black text and graphics or black spots appear at 75 mm (3.0 in.) intervals.
- 76Lines appears across the page.
- 77Can I print from DOS applications?
- 78I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 79What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 80When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 81What are the expected yields of the consumables?
- 82How do I disable the APIPA protocol?
- 83Replace the toner cartridge
- 84The image is ghosted.
- 85The printed letters are slanted, positioned incorrectly.
- 86I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 87My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 88The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 89Large characters are printed incorrectly. (Linux)
- 90Print command (cupswrapper) (Linux)
- 91All print jobs are aborted and nothing is printed. (Linux)
- 92I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 93I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 94I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 95Uninstall printer drivers (Linux)
- 96Pre-Required Procedures (Linux)
- 97I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 98I cannot print from my computer via network. (For Macintosh)
- 99I cannot print from my computer via network. (For Windows)
- 100Where can I get the drivers and utilities that work with Mac OS X 10.6?