FAQs & Troubleshooting
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235 Results
- 51What file format can I use when transferring images from MyDesignSnap to the machine? [for iPhone and iPad]
- 52How to Use the My Connection Function [Video]
- 53The App shows the message "Settings screen".
- 54Sewing result of buttonhole with the buttonhole foot A+ is not good.
- 55"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 56How do I sew buttonhole? (One-step Buttonholes)
- 57Bobbin thread breaks
- 58The stitch is not sewn correctly
- 59How do I retrieve the patterns from the machine’s memory?
- 60Where do I put the oil in my machine?
- 61The needle contacts the needle plate.
- 62The monitoring app on the smart device receives the notification items I do not need.
- 63How do I confirm the machine number for my machine.
- 64How to use the stitch pattern explanation function.
- 65Cannot lower the presser foot with the presser foot lever
- 66How do I use the Multi-function foot controller?
- 67How to Use the Thread Trimming Function. (Jump Stitch Trim)
- 68Tutorial videos on how to use My Design Snap with the machine [Video instructions]
- 69"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 70Cannot thread the needle.
- 71Bobbin thread does not wind neatly on the bobbin.
- 72The dual purpose stylus cannot be operated.
- 73The machine does not make stitches
- 74Stitch pattern does not turn out
- 75How to Create a stippling design. [My Design Center]
- 76How to use the Bobbin Work Kit. (Optional accessory : SABWRK1 / BWRK1) [Video instructions]
- 77Embroidery
- 78The pattern transferred from the Artspira app does not appear on the screen of the machine
- 79Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 80When embroidering a couching pattern, the upper thread tension was disturbed.
- 81Embroidery unit does not operate.
- 82The bobbin thread cannot be pulled up.
- 83How do I thread my machine when using the twin needle mode ?
- 84How to use the Circular Attachment. (Optional accessory : SACIRC1 / CIRC1) [Video instructions]
- 85Data cannot be saved to the machine
- 86Data cannot be transferred even though the machine number has been input. (M5622201)
- 87[My Connection function users] The login ID displayed in the machine's settings screen is different from the CanvasWorkspace ID
- 88How to use the Quilting Foot. (Optional accessory : SA129 / F005N, SA187 / F061) [Video instructions]
- 89How do I clean the race?
- 90I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 91How do I wind the bobbin?
- 92How to use the Ruler Foot for High Shank (Optional accessory : SA218 / F088 / F088AP) [Video instructions]
- 93Data cannot be saved to a USB flash drive
- 94How to stop "Send usage information to help improve Brother products and services"
- 95How to obtain and input PIN of machine
- 96M4452001 appears on the Artspira app screen.
- 97How to update your machine by downloading the update file directly to your machine using a wireless network
- 98"The machine is still trying to connect to your wireless network." message appears on the LCD. What does it mean?
- 99Needle breaks.
- 100How do I save the embroidery patterns in the machine’s memory?