FAQs & Troubleshooting
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150 Results
- 51"Pattern extends to the outside of embroidery frame." message appears on the LCD. What does it mean?
- 52"The safety device was activated since the needle position sensor malfunctioned." message appears on the LCD. What does it mean?
- 53"The safety device was activated since the main shaft motor seized. Is the thread tangled?" message appears on the LCD. What does it mean?
- 54The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 55How to set up the wireless network connection with the wizard on the machine
- 56How do I attach or remove the embroidery frame ?
- 57How do I attach or remove the Embroidery Unit?
- 58How do I change the needle ?
- 59How do I set the bobbin ?
- 60"USB media error" message appears on the LCD. What does it mean?
- 61The pattern transferred from the Artspira app does not appear on the screen of the machine
- 62How to change the displayed language
- 63How to connect your machine and transfer data to Artspira
- 64About the contents and data treated by Artspira app
- 65List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
- 66What file format can I use when transferring images from MyDesignSnap to the machine? [for Android devices]
- 67"The wireless setting is not activated." message appears on the LCD. What does it mean?
- 68"The SSID and Network Key are incorrect." message appears on the LCD. What does it mean?
- 69The App shows the message "Connection to the machine failed. Please reestablish the connection between the device and the machine."
- 70The App shows the message "Embroidery positioning sticker not found".
- 71"Pattern extends to the outside of embroidery frame." message appears on the LCD. What does it mean?
- 72"Pattern extends to the outside of embroidery frame. If you plan to add more patterns, rotate the pattern combination." message appears on the LCD. What does it mean?
- 73How to find the security information (SSID and network key) for your home network
- 74"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 75"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 76Cannot thread the needle.
- 77Bobbin thread breaks
- 78How do I retrieve the embroidery pattern from the machine’s memory?
- 79How do I change the font type in the embroidery pattern?
- 80"This file cannot be used." message appears on the LCD. What does it mean?
- 81"The carriage of the embroidery unit will move. Keep your hands etc. away from the carriage." message appears on the LCD. What does it mean?
- 82"Select a pattern." message appears on the LCD. What does it mean?
- 83"Preventive maintenance is recommended" appears on the LCD.
- 84Embroidery
- 85I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 86E96001 appears on the Artspira app screen.
- 87E92001 appears on the Artspira app screen.
- 88M5612301 appears on the Artspira app screen.
- 89How to stop "Send usage information to help improve Brother products and services"
- 90M4452001 appears on the Artspira app screen.
- 91M2513631 appears on the Artspira app screen.
- 92M1332002 appears on the Artspira app screen.
- 93"The machine is still trying to connect to your wireless network." message appears on the LCD. What does it mean?
- 94"OK to cancel the current pattern selection?" message appears on the LCD. What does it mean?
- 95How do I save an embroidery pattern to a USB flash drive?
- 96Cannot lower the embroidery foot with the presser foot lever.
- 97Upper thread breaks.
- 98"OK to move the embroidery carriage to its previous position?" message appears on the LCD. What does it mean?
- 99"Not enough available memory to save the data. Delete some patterns or use a different media." message appears on the LCD. What does it mean?
- 100When the thread became tangled under the bobbin winder seat