FAQs & Troubleshooting
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134 Results
- 51Cannot print after a Windows 10 update (June 2020)
- 52The driver installation finished successfully but I cannot print. (Linux)
- 53I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 54Windows 10 Support Information
- 55The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 56Is my Brother machine compatible with third party print servers?
- 57When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine, part of the image is black. What can I do?
- 58Configure and use PC-FAX (CUPS) (Linux)
- 59The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 60To install the printer driver easily using a tool. (Linux)
- 61My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 62Can I print using only the black ink cartridge when the Color cartridges have run out?
- 63Clear the paper jam or printer jam.
- 64How do I clear the message "MFC is Busy" or "Connect Failure"?
- 65How do I clean the Scanner to improve the copy or fax quality?
- 66When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 67I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 68The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)
- 69I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
- 70I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 71Why are my sent faxes always received with a black vertical line down the page?
- 72I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 73The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
- 74I cannot receive a color fax. Why?
- 75I'm using Windows®. Print speed is too slow. What can I do?
- 76I cannot install the driver when using the Driver Install Tool. (Linux)
- 77I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 78Send a fax using PC-FAX with LPD/LPRng (Linux)
- 79My machine does regular cleaning cycles in the night. How can I correct this?
- 80Why doesn't my Brother machine have a dial tone?
- 81When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 82Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 83How do I store received faxes into my Brother machine's memory?
- 84I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 85I am experiencing problems sending a fax, what can I do?
- 86How do I replace the Ink Cartridge?
- 87When I print images, the quality is not good (Linux)
- 88My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 89Print command (LPR) (Linux)
- 90When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 91All print jobs are aborted and nothing is printed. (Linux)
- 92I want to print using CUPS while keeping SELinux enabled. (Linux)
- 93Do I need a telephone line to send and receive faxes with my Brother machine?
- 94Verify if the Brother machine has a dial tone
- 95Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 96Where can I find the serial number for my unit?
- 97How can I improve poor print quality?
- 98"NEAR INK EMPTY (COLOR)" is appearing on the LCD. What does it mean and how do I clear it from the LCD?
- 99What is the "Station ID" and how do I set it?
- 100Where is the full User's Guide? I can't find enough information in the paper manual.