FAQs & Troubleshooting
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187 Results
- 51What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 52Print using only the black ink tank when the Color tanks have run out.
- 53Uninstall the Brother Software and Drivers (Windows)
- 54Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 55I cannot print from my computer via USB.
- 56I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 57I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 58Configure Network Details Using the Control Panel
- 59Access Web Based Management
- 60Sleep
- 61Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 62Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 63Ink Low
- 64Clean the Paper Pick-up Rollers
- 65(Video) When I print photos, the color quality is not good.
- 66Can third party ink be used to refill the ink tanks?
- 67Paper is Jammed in the Machine when using the Standard Paper Tray (Paper Jam)
- 68I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 69Print the Network Configuration Report
- 70My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 71Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 72Set the Machine to Power Off Automatically
- 73Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 74When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?
- 75Document Jam
- 76I cannot print full-page photos or images using Email Print.
- 77Check ink level, then press [OK]
- 78Paper is Jammed Inside and in the Multi-purpose Tray (Paper Jam/Jam E Inside/MP)
- 79Other Problems
- 80Check the Print Alignment from Your Brother Machine
- 81Protect your Brother machine against unauthorised access over the network
- 82Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 83Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 84Improve poor print quality.
- 85The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 86Reset the Network Settings to Factory Default
- 87I cannot install the driver when using the Driver Install Tool. (Linux)
- 88Document is Jammed inside the ADF Unit
- 89Copy an ID Card
- 90Clean the Paper Feed Rollers
- 91I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 92Cannot print after a Windows 10 update (June 2020)
- 93Wireless setup is requesting a WPS PIN to complete the setup
- 94I cannot print on a wireless (Wi-Fi) network (Windows)
- 95How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 96Load Documents on the Scanner Glass
- 97Install PaperPort™ 12SE / 14SE (Windows)
- 98Open the Control Panel (For Windows)
- 99Install the built-in drivers (For Windows 8 and Windows 10)
- 100Discover the MAC address of the Brother network card