FAQs & Troubleshooting
Popular |
229 Results
- 51High Temperature
- 52No Paper Fed
- 53When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 54Connect your Brother machine to your mobile device via a wireless router or access point.
- 55When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 56Scan from the Brother iPrint&Scan application using Windows Phone.
- 57Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 58Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 59Unable to Scan AX
- 60Unable to Print XX
- 61Cover is Open
- 62Why is it necessary for my machine to go through regular cleaning cycles?
- 63I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 64I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 65"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 66How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 67Open the Control Panel (For Windows)
- 68Printing/ Scanning with a mobile device
- 69The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 70Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 71I cannot make borderless prints.
- 72Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 73I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 74Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 75Unable to Print 5X
- 76Ink Low
- 77Wrong Paper Size / Wrong Paper
- 78Where is the USB port on the machine?
- 79Improve poor print quality.
- 80Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 81Open the "Scanners and Cameras" and Properties.
- 82What is the Network Shared printing?
- 83Print using only the black ink tank when the Color tanks have run out.
- 84Uninstall the Brother Software and Drivers (Windows)
- 85I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 86I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 87Use the Network Connection Repair Tool (Windows)
- 88Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 89Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 90Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 91Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 92I cannot print from my computer via USB.
- 93Can I print directly onto DVDs or CDs?
- 94I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 95Where can I find my Brother machine's serial number?
- 96I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 97I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 98Scan a document using Brother iPrint&Scan. (macOS only)
- 99Install the built-in drivers (For Windows 8 and Windows 10)
- 100Discover the MAC address of the Brother network card