FAQs & Troubleshooting
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299 Results
- 51(Video) Connect telephone line and power cords
- 52Install the starter ink cartridges
- 53(Video) Load an Envelope (Manual Feed Slot)
- 54Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 55Delete print jobs from the print queue.
- 56I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 57Printing/ Scanning with a mobile device
- 58Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 59Install Starter Ink
- 60What is AirPrint?
- 61What is Brother Web Connect?
- 62Print the WLAN Report
- 63Load Paper in the Manual Feed Slot
- 64Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 65Change the printer driver settings (Windows/macOS)
- 66Printer Jam or Paper Jam
- 67Reset Your Brother Machine
- 68Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 69Improve poor print quality.
- 70Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 71Copy in Ink Save Mode
- 72I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 73Add your Brother machine with AirPrint (macOS)
- 74I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 75Check the remaining ink or toner level (Linux)
- 76My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 77I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 78Import a Server Public Key Using Web Based Management
- 79Configure Public Mode for Secure Function Lock 3.0
- 80Load Documents on the Scanner Glass
- 81Scan to an Editable Text File Using OCR
- 82Save Scanned Data to a Folder as a PDF File
- 83Restrict the functions available on your Brother machine and the number of prints.
- 84Export the Certificate and Private Key
- 85Set the Machine to Power Off Automatically
- 86The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 87Import a CA Certificate
- 88Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 89Download a file from the "Downloads" section and save it to Windows 8 computer.
- 90Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 91Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 92Discover the MAC address of the Brother network card
- 93Can I print directly onto DVDs or CDs?
- 94Ink Low
- 95Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 96Manual Feed
- 97One or more of my colors are not printing (blank).
- 98I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 99I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 100I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)