FAQs & Troubleshooting
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184 Results
- 51The keys on the control panel do not respond or triple beep when I press them.
- 52I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 53Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 54I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 55Unable to Print 3X
- 56Where can I find the ink cartridges for my new Brother machine?
- 57I cannot print from my computer via USB.
- 58No Paper Fed
- 59Where is the USB port on the machine?
- 60I'm using Macintosh. What is the PreScan option used for?
- 61I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 62Open the Control Panel (For Windows)
- 63Can I print from or scan to Android™ Smartphone?
- 64I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 65I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 66My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 67Uninstall printer drivers (Linux)
- 68When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 69Open the Status Monitor
- 70Unable to Scan AX
- 71Cover is Open
- 72Can third party ink be used to refill the ink cartridges?
- 73In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 74Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 75I cannot install the driver when using the Driver Install Tool. (Linux)
- 76I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 77The downloaded driver's name is different from my machine's name. (Linux)
- 78Windows 10 Support Information
- 79After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 80Open the "Scanners and Cameras" and Properties.
- 81After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 82Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 83How do I know which side up my photo paper should be in the tray?
- 84Ink Low
- 85When I print photos, the color quality is not good.
- 86Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 87Uninstall the Brother Software and Drivers (Windows)
- 88Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 89Uninstall the scanner driver. (Linux)
- 90Make a two-sided copy of an ID card.
- 91Install the built-in drivers (For Windows 8 and Windows 10)
- 92Scan a document and e-mail it as an attachment using the SCAN button on my Brother machine
- 93Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 94My machine does regular cleaning cycles in the night. How can I correct this?
- 95Make a two-sided copy. (Duplex)
- 96Scan an image and insert it in a Windows XP application
- 97Scan a document from a Windows XP application
- 98Glossy Paper does not feed correctly.
- 99Can I adjust the Sleep Mode setting?
- 100Configure the Scan to Email Feature (Linux)