FAQs & Troubleshooting
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134 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51Set up your Brother machine on a wireless network (Windows/macOS)
- 52Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 53I cannot print on a wireless (Wi-Fi) network (Mac)
- 54After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 55Media Type Mismatch or Media Mismatch
- 56Protect your Brother machine against unauthorised access over the network
- 57What is the difference between the toner cartridge and the drum unit?
- 58How to identify your Operating System (OS).
- 59Important points you need to confirm before configuring your Brother machine for a wireless network.
- 60Supported models of Universal Printer Driver for PCL
- 61Cartridge Error
- 622-sided Disable or 2-sided Disabled
- 63No Toner
- 64Size Error DX or Size Error 2-sided
- 65Manual Feed
- 66Toner Low or Prepare New Toner Cartridge
- 67My Brother machine has no power.
- 68Poor fixing
- 69In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 70Drum !
- 71When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 72Out of Memory
- 73Drum End Soon
- 74Black lines down the page
- 75The scanning speed is slow when scanning from my machine. (Windows)
- 76I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 77I cannot connect my machine to a Windows 11 computer via USB.
- 78I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 79When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 80Configure and use the Scan Key Tool (Linux)
- 81My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 82The downloaded driver's name is different from my machine's name. (Linux)
- 83The driver installation finished successfully but I cannot print. (Linux)
- 84Important points for specifying the scan area (Linux)
- 85How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 86I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 87I am unable to print from a client PC to a printer on a print server. (Linux)
- 88To install the printer driver easily using a tool. (Linux)
- 89Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 90Update the Driver or Firmware for your Brother machine
- 91The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 92Control Printer Driver settings (only available for Windows)
- 93Open the Control Panel (For Windows)
- 94What is the Network Shared printing?
- 95Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 96Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 97I cannot scan via network.
- 98Where can I find my Brother machine's serial number?
- 99Ghosting images
- 100I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)