FAQs & Troubleshooting
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215 Results
- 51When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 52When I print, the pages are smudged with ink. What should I do?
- 53Where is the USB port on the machine?
- 54Improve poor print quality.
- 55I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 56I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 57Can I change the time displayed on my Brother machine's LCD from 24-hour (military) format to 12-hour format?
- 58I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 59I want to print using CUPS while keeping SELinux enabled. (Linux)
- 60How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 61When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 62How to identify your Operating System (OS).
- 63When I scan a document using ControlCenter, the scanned file size is too big.
- 64The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 65Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 66Where can I get FaceFilter Studio and what can I do with this application?
- 67When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 68"Offline" appears on the Status Monitor.
- 69When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 70In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 71I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 72I'm using Windows. What format are the attachments when a document is scanned to e-mail and is a special viewer needed?
- 73The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 74My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 75I installed scan-key-tool, but it does not work. (Linux)
- 76Command List of brscan. (Linux)
- 77To install the printer driver easily using a tool. (Linux)
- 78Firewall port requirements of the Scan Key Tool (Linux)
- 79Install FaceFilter Studio onto Windows 10.
- 80Open the "Scanners and Cameras" and Properties.
- 81The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 82The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 83Windows 7 Support Information
- 84How do I clear the message "Cannot Detect" from the display?
- 85My machine does regular cleaning cycles in the night. How can I correct this?
- 86Scan multiple pages into one file instead of each scan being saved as a separate file.
- 87How do I make copies using my Brother machine?
- 88When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 89Why is it necessary for my machine to go through regular cleaning cycles?
- 90I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 91Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 92Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 93Scan an image and insert it in a Windows XP application
- 94Set the date and time
- 95Can I adjust the Sleep Mode setting?
- 96Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 97Print command (LPR) (Linux)
- 98I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 99I am unable to print from a client PC to a printer on a print server. (Linux)
- 100Install Presto!® PageManager® onto Windows 10.