FAQs & Troubleshooting
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295 Results
- 51The color of your printouts is not what you expected
- 52Drum !
- 53Jam Rear
- 54Wrinkle
- 55The message "ERROR" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 56Confirm that a FAX I sent was received correctly.
- 57Replace Toner
- 58Blank page or some colors are missing.
- 59Add your Brother machine with AirPrint (macOS)
- 60The Brother machine is making a loud intermittent beeping noise.
- 61The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 62Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 63Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 64I keep getting the error message "Authenticate Err (Authentication error)".
- 65Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 66Tray 2 Error
- 67Cartridge Error
- 68My Brother machine is dialing the wrong number or is not dialing the number I entered or I receive a busy signal or recording when trying to send faxes.
- 69Set up my Brother machine to forward the received faxes to another location.
- 70I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 71Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 72What is Distinctive Ring and how do I program it?
- 73What is the recommended paper?
- 74A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 75Color misregistration
- 76Toner scatter or toner stain
- 77Jam Tray 1 / Jam Tray 2
- 78Jam MP Tray
- 79Replace Fuser
- 80Cannot print after a Windows 10 update (June 2020)
- 81Combine multiple scanned documents into a single file with PaperPort™
- 82What is AirPrint?
- 83Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 84Select Receive mode.
- 85What is the "Station ID" and how do I set it?
- 86Print on envelopes, labels or thick paper from the MP Tray
- 87Print the Network Configuration Report
- 88I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 89I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 90A mouse pointer keeps focusing on the Brother Status Monitor appearing on the PC desktop while I'm using or launching other applications.
- 91I cannot print from my computer via USB.
- 92Verify if the Brother machine has a dial tone.
- 93I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 94I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 95Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 96Scan a document using Brother iPrint&Scan. (macOS only)
- 97I cannot print using my Brother machine on a wireless network (Windows)
- 98How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 99Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 100Check the kind of scanner driver installed by connecting the USB/ Parallel cable.