FAQs & Troubleshooting
![]() |
Popular |
147 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51The downloaded driver's name is different from my machine's name. (Linux)
- 52Large characters are printed incorrectly. (Linux)
- 53I installed scan-key-tool, but it does not work. (Linux)
- 54Firewall port requirements of the Scan Key Tool (Linux)
- 55I get a TS error when trying to print on a wireless network.
- 56(Video) Remove Small Scraps of Paper Jammed in the ADF
- 57(Video) Document is Jammed in the Top of the ADF Unit
- 58Media Type Mismatch or Media Mismatch
- 59I cannot save a file downloaded from the Brother support website (For Windows)
- 60Enable the Brother machine's network interface.
- 61Check the firmware version.
- 62Open the Status Monitor (Windows)
- 63Delete print jobs from the print queue.
- 64I cannot find some option in the Printing preferences. (For Windows)
- 65Important points you need to confirm before configuring your Brother machine for a wireless network.
- 66Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 67Cannot Scan ##
- 68Change the printer driver settings (Windows)
- 69I cannot scan via network.
- 70Cannot Detect
- 71My Brother machine has no power.
- 72Where can I find my Brother machine's serial number?
- 73Can I use non-Brother or third party supplies with the Brother machine?
- 74Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 75I cannot connect my machine to a Windows 11 computer via USB.
- 76I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 77When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 78A security warning appears when accessing Web Based Management via HTTPS.
- 79Can I send a print job to multiple machine email addresses using Email Print?
- 80My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 81Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 82Command List of brscan. (Linux)
- 83Delete a network scanner entry. (Linux)
- 84How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 85To install the printer driver easily using a tool. (Linux)
- 86Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 87Control Printer Driver settings (only available for Windows)
- 88"Offline" appears on the Status Monitor. (Windows)
- 89Open the Control Panel (For Windows)
- 90What is the difference between the toner cartridge and the drum unit?
- 91Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 92Why doesn't my Brother machine have a dial tone?
- 93Verify if the Brother machine has a dial tone.
- 94In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 95The scanning speed is slow when scanning from my machine. (Windows)
- 96I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 97I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 98What is the default password for my Brother machine?
- 99Add your Brother machine with AirPrint (macOS)
- 100Configure and use PC-FAX (CUPS) (Linux)