FAQs & Troubleshooting
![]() |
Popular |
149 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51Cannot Detect
- 52I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 53Drum !
- 54Out of Memory
- 55I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 56Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 57I get a TS error when trying to print on a wireless network.
- 58The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 59Control Printer Driver settings (only available for Windows)
- 60Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 61I cannot scan via network.
- 62What is the default password for my Brother machine?
- 63Add your Brother machine with AirPrint (macOS)
- 64Can I send a print job to multiple machine email addresses using Email Print?
- 65Export an address book and import it to another machine
- 66The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 67Important points for specifying the scan area (Linux)
- 68I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 69Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 70After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 71(Video) Remove Small Scraps of Paper Jammed in the ADF
- 72I cannot save a file downloaded from the Brother support website (For Windows)
- 73Install the Brother Mobile Connect application (for mobile device)
- 74What is the default password for my BRAdmin or Web Based Management?
- 75The downloaded driver's name is different from my machine's name. (Linux)
- 76Large characters are printed incorrectly. (Linux)
- 77I installed scan-key-tool, but it does not work. (Linux)
- 78I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 79To install the printer driver easily using a tool. (Linux)
- 80Check the firmware version.
- 81What is the Network Shared printing?
- 82Black lines down the page
- 83I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 84I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 85Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 86I cannot connect my machine to a Windows 11 computer via USB.
- 87I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 88I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 89I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 90Configure and use PC-FAX (CUPS) (Linux)
- 91When I print images, the quality is not good (Linux)
- 92Where can I download Brother iPrint&Scan application for Mac?
- 93Wireless setup is requesting a WPS PIN to complete the setup
- 94I cannot print using my Brother machine on a wired network (Windows/macOS)
- 95How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 96(Video) Document is Jammed under the Document Cover
- 97Media Type Mismatch or Media Mismatch
- 98"Offline" appears on the Status Monitor. (Windows)
- 99Open the Status Monitor (Windows)
- 100Discover the MAC address of the Brother network card