FAQs & Troubleshooting
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141 Results
- 51I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 52How Brother inkjet printers measure remaining page yields
- 53I cannot print using my Brother machine on a wired network (Windows/macOS)
- 54Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 55How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 56I cannot find some option in the Printing preferences. (For Windows)
- 57Install Starter Ink
- 58Cannot Scan XX or Unable to Scan XX
- 59Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 60Cover is Open
- 61I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 62I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 63Where can I download Brother iPrint&Scan application for Mac?
- 64Send a fax using PC-FAX with LPD/LPRng (Linux)
- 65Important points you need to confirm before configuring your Brother machine for a wireless network.
- 66I cannot print from my computer via USB.
- 67I cannot scan via network.
- 68Clean the Paper Pick-up Rollers for Paper Tray #1
- 69In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 70Paper is Jammed in the Back of the Machine
- 71I cannot install the driver when using the Driver Install Tool. (Linux)
- 72A security warning appears when accessing Web Based Management via HTTPS.
- 73I cannot print full-page photos or images using Email Print.
- 74Change the brscan5 scan settings using XSane (Linux)
- 75Check the remaining ink or toner level (Linux)
- 76Wireless setup is requesting a WPS PIN to complete the setup
- 77I installed scan-key-tool, but it does not work. (Linux)
- 78When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 79Important points for specifying the scan area (Linux)
- 80I get a TS error when trying to print on a wireless network.
- 81Document is Jammed in the Bottom of the ADF Unit
- 82Load Documents in the Automatic Document Feeder (ADF)
- 83Wrong Ink Cartridge
- 84Sleep
- 85Cannot Detect Ink Volume
- 86How to identify your Operating System (OS).
- 87Change the printer driver settings (Windows)
- 88Printer Locked
- 89Verify if the Brother machine has a dial tone.
- 90Where can I find my Brother machine's serial number?
- 91Configure and use PC-FAX (CUPS) (Linux)
- 92The downloaded driver's name is different from my machine's name. (Linux)
- 93I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 94Firewall port requirements of the Scan Key Tool (Linux)
- 95Remove Paper Scraps
- 96Document is Jammed inside the ADF Unit
- 97Document is Jammed in the Top of the ADF Unit
- 98What types of card can I use for card authentication in Secure Function Lock and for registration in Shortcut?
- 99Check the firmware version.
- 100My Brother machine could not be found over the network when I installed drivers on my computer.