FAQs & Troubleshooting
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314 Results
- 51When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 52(Video) Connect telephone line and power cords
- 53Set up a Scan to Network Profile
- 54A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 55Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 56Reduce Printing Noise
- 57Unable to Scan / Scan Unable
- 58Paper Jam
- 59What is the recommended paper?
- 60I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 61I cannot connect my machine to a Windows 11 computer via USB.
- 62I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 63Set the Telephone Line Type.
- 64Create a Certificate Signing Request (CSR)
- 65Load Documents in the Automatic Document Feeder (ADF)
- 66Turn Off Memory Receive
- 67Set Fax Preview to On.
- 68Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 69Download a file from the "Downloads" section and save it to Windows 8 computer.
- 70Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 71No Paper / No Paper Fed
- 72The ink cartridges run out very quickly. Is there any reason for that?
- 73Improve poor print quality.
- 74Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 75Correct the Paper Feed to Clear Vertical Lines
- 76Check the Print Quality
- 77Restrict the functions available on your Brother machine and the number of prints.
- 78My Brother machine could not be found over the network when I installed drivers on my computer.
- 79What is the default password for my Brother machine?
- 80Remote Retrieval Commands
- 81I cannot print using my Brother machine on a wireless network (Mac)
- 82Send an Email with User Authentication
- 83I cannot find some option in the Printing preferences. (For Windows)
- 84Cannot Detect Ink Volume
- 85Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 86Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 87Load Photo Paper in Paper Tray #1
- 88I still receive the error message "Paper Jam" after I removed the jammed paper.
- 89I cannot make borderless prints.
- 90What is AirPrint?
- 91Select Receive mode.
- 92Receive faxes on the computer for Windows (PC-FAX Receive)
- 93Verify if the Brother machine has a dial tone.
- 94Manual Feed
- 95Forward a fax to another fax machine when my machine has a mechanical problem.
- 96Store Incoming Faxes in the Machine's Memory
- 97I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
- 98Reset the Network Settings to Factory Default
- 99The scanning speed is slow when scanning from my machine. (Windows)
- 100Scan a document using Brother iPrint&Scan. (Windows, macOS)