FAQs & Troubleshooting
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316 Results
- 51Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 52Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 53I still receive the error message "Paper Jam" after I removed the jammed paper.
- 54The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 55Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 56The edge of glossy paper is smudged.
- 57Can I print from and scan to iPhone, iPod touch and iPad?
- 58Configure a cover page for PC-FAX.
- 59Where can I find the ink cartridges for my new Brother machine?
- 60Ink Low
- 61Scan and save a document in PDF format (Scan to File)
- 62I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 63When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 64Improve poor print quality.
- 65I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 66Cannot print after a Windows 10 update (June 2020)
- 67I cannot find some option in the Printing preferences. (For Windows)
- 68Download a file from the "Downloads" section and save it to Windows 8 computer.
- 69The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 70Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 71Stop my Brother machine from automatically redialing a number.
- 72No Paper Fed
- 73I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 74When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 75Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 76Why doesn't the machine answer when receiving a call?
- 77Can my Brother machine print a report to verify a fax I sent was received?
- 78What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 79I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 80I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 81My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 82Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 83How do I know which side up my photo paper should be in the tray?
- 84Change the user interface of ControlCenter3
- 85Set the date and time
- 86Configure and use PC-FAX (CUPS) (Linux)
- 87Delete a network scanner entry. (Linux)
- 88Scan from the Brother iPrint&Scan application using Windows Phone.
- 89The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 90Print a web page from iPrint&Scan when using an Android™ mobile device.
- 91Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 92Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 93I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 94I cannot print over a network using the XML Paper Specification Printer Driver.
- 95What is Ad-hoc mode?
- 96What is Distinctive Ring and how do I program it?
- 97What do the messages "NG" or "Poor Line Condition" on the Transmission Verifieation Report mean?
- 98Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 99Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 100I get a TS error when trying to print on a wireless network.