FAQs & Troubleshooting
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186 Results
- 51When trying to print from Mac OS® X the print queue is stopped.
- 52I'm using Windows® XP. I can't uninstall PaperPort® 8.0 and I get an error message "Fatal error during installation" . What can I do?
- 53I'm using Macintosh®. What are the settings in the Scanner window used for?
- 54Configure scan settings without administrator privileges (Linux)
- 55When printing with monochrome laser printer, the print position shifts. (Linux)
- 56Uninstall printer drivers (Linux)
- 57Open the Control Panel (For Windows)
- 58Install the built-in drivers (For Windows 8 and Windows 10)
- 59What is the Network Shared printing?
- 60The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
- 61Configure and use the Scan Key Tool (Linux)
- 62Cannot print after a Windows 10 update (June 2020)
- 63Paper size settings are unavailable when I print from OpenOffice (Linux)
- 64My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 65The downloaded driver's name is different from my machine's name. (Linux)
- 66I cannot scan via USB. (Mac OS X)
- 67I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
- 68When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 69In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 70Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 71I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
- 72The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 73How do I clear the message "MFC is Busy" or "Connect Failure"?
- 74When Adobe® Acrobat® 5.0 and PaperPort® are installed on the same Windows 2000 system, launching PaperPort® produces one of these errors: - Paprport.exe has generated errors and will be closed by Windows. - Paperport.exe Application Error. The instruction at "0x6063a39c" referenced memory at "x025583e3" The memory could not be "read".
- 75When I share a FAX/ DCP/ MFC via a Windows® XP PC, the machine prints garbage characters. What can I do?
- 76The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 77When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 78Important points for specifying the scan area (Linux)
- 79How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 80I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 81Send a fax using PC-FAX with LPD/LPRng (Linux)
- 82Windows 10 Support Information
- 83How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 84The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 85The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 86The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 87Scan a document using "Scanner and Camera Wizard" in Windows XP
- 88How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 89What does "MACHINE ERROR XX" mean?
- 90What does "COMM.ERROR" on the LCD display mean?
- 91Replace the toner cartridge.
- 92I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 93Vertical streaks appear in my copies.
- 94When I connect two Brother products to one PC which is using a USB and parallel cable, I can't scan via the parallel cable. Why?
- 95How do I print a network configuration page?
- 96Configure the Scan to Email Feature (Linux)
- 97Scan using XSane or GIMP (Linux)
- 98I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 99The driver installation finished successfully but I cannot print. (Linux)
- 100Command List of brscan. (Linux)