FAQs & Troubleshooting
Latest |
321 Results
- 5130/06/2022I can print but cannot scan via network. (For Mac)
- 5223/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 5320/06/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 5418/05/2022Locate files scanned with ControlCenter3 (For Windows)
- 5509/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5620/04/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 5713/04/2022Uninstall the Brother Software and Drivers (Windows)
- 5807/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 5901/04/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 6001/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 6101/04/2022Scan multiple pages into one file instead of each scan being saved as a separate file.
- 6224/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 6324/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 6417/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 6506/01/2022I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 6610/11/2021Open the Control Panel (For Windows)
- 6712/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 6802/03/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6919/01/2021ControlCenter3 displays a blank screen at startup (Windows)
- 7029/12/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 7122/10/2020Install PaperPort™ 12SE / 14SE onto Windows 10.
- 7215/10/2020Install Presto!® PageManager® onto Windows 10.
- 7315/10/2020Install FaceFilter Studio onto Windows 10.
- 7427/07/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 7516/07/2020Cannot print after a Windows 10 update (June 2020)
- 7606/07/2020I cannot scan when using SELinux (Security-Enhanced Linux)
- 7706/07/2020Scan using XSane or GIMP (Linux)
- 7806/07/2020Important points for specifying the scan area (Linux)
- 7906/07/2020What driver package format is supported by my Linux distribution?
- 8013/05/2020Configure scan settings without administrator privileges (Linux)
- 8113/05/2020Firewall port requirements of the Scan Key Tool (Linux)
- 8213/05/2020I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 8316/04/2020I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 8406/04/2020I installed scan-key-tool, but it does not work. (Linux)
- 8506/04/2020Delete a network scanner entry. (Linux)
- 8606/04/2020I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 8706/01/2020When I print images, the quality is not good (Linux)
- 8803/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 8903/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 9027/11/2019Print command (LPR) (Linux)
- 9127/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 9214/11/2019I cannot send a fax using PC-FAX (Windows 10)
- 9330/10/2019Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 9430/10/2019Scan from the Brother iPrint&Scan application using Windows Phone.
- 9530/10/2019Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 9629/10/2019Pre-Required Procedures (Linux)
- 9729/10/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 9829/10/2019Large characters are printed incorrectly. (Linux)
- 9929/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 10023/10/2019To install the printer driver easily using a tool. (Linux)