FAQs & Troubleshooting
![]() |
Popular |
127 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 52Add your Brother machine with AirPrint (macOS)
- 53I cannot print full-page photos or images using Email Print.
- 54Check the remaining ink or toner level (Linux)
- 55When I print images, the quality is not good (Linux)
- 56Large characters are printed incorrectly. (Linux)
- 57To install the printer driver easily using a tool. (Linux)
- 58I cannot print on a wireless (Wi-Fi) network (Windows)
- 59I cannot print on a wireless (Wi-Fi) network (Mac)
- 60How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 61I cannot save a file downloaded from the Brother support website (For Windows)
- 62Protect your Brother machine against unauthorised access over the network
- 63Too Many Trays
- 64I cannot print from my computer via USB.
- 65Change the printer driver settings (Windows)
- 66Condensation
- 67Toner Error
- 68I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print? (Windows only)
- 69The color of your printouts is not what you expected
- 70My Brother machine has no power.
- 71In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 72Drum !
- 73Toner scatter or toner stain
- 74Ghosting images
- 75Vertical colored streaks or bands appear on the page
- 76Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 77I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 78I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 79I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 80Can I send a print job to multiple machine email addresses using Email Print?
- 81The downloaded driver's name is different from my machine's name. (Linux)
- 82I am unable to print from a client PC to a printer on a print server. (Linux)
- 83Set up your Brother machine on a wireless network (Windows/macOS)
- 84Open the Status Monitor (Windows)
- 85Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 86Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 87Missing thin lines in images
- 88When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 89Uninstall the Brother Software and Drivers (Windows)
- 90A security warning appears when accessing Web Based Management via HTTPS.
- 91What driver package format is supported by my Linux distribution?
- 92Where can I download Brother iPrint&Scan application for Mac?
- 93The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 94Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 95I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 96I cannot print using my Brother machine on a wired network (Windows/macOS)
- 97Update the Driver or Firmware for your Brother machine
- 98Control Printer Driver settings (only available for Windows)
- 99Access Web Based Management *
- 100Reset the Drum Counter