FAQs & Troubleshooting
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115 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 52I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 53A security warning appears when accessing Web Based Management via HTTPS.
- 54I cannot print full-page photos or images using Email Print.
- 55I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 56I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 57Can I send a print job to multiple machine email addresses using Email Print?
- 58I cannot install Brother drivers on Debian 10 or later (Linux)
- 59Check the remaining ink or toner level (Linux)
- 60When I print images, the quality is not good (Linux)
- 61The downloaded driver's name is different from my machine's name. (Linux)
- 62The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 63Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 64The driver installation finished successfully but I cannot print. (Linux)
- 65Wireless setup is requesting a WPS PIN to complete the setup
- 66I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 67I am unable to print from a client PC to a printer on a print server. (Linux)
- 68(Video) Paper is Jammed in the Output Paper Tray
- 69I cannot print using my Brother machine on a wired network (Windows/macOS)
- 70Update the Driver or Firmware for your Brother machine
- 71I get a TS error when trying to print on a wireless network.
- 72Set up your Brother machine on a wireless network (Windows/macOS)
- 73I cannot print on a wireless (Wi-Fi) network (Windows)
- 74I cannot print on a wireless (Wi-Fi) network (Mac)
- 75How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 76The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 77Control Printer Driver settings (only available for Windows)
- 78Access Web Based Management *
- 79Reset the Drum Counter *
- 80Media Mismatch
- 81I cannot save a file downloaded from the Brother support website (For Windows)
- 82Check the firmware version.
- 83Protect your Brother machine against unauthorised access over the network
- 84(Video) Set up your Brother machine
- 85"Offline" appears on the Status Monitor. (Windows)
- 86Delete print jobs from the print queue.
- 87I cannot find some option in the Printing preferences. (For Windows)
- 88What is the difference between the toner cartridge and the drum unit?
- 89The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 90How to identify your Operating System (OS).
- 91Important points you need to confirm before configuring your Brother machine for a wireless network.
- 92Print the WLAN Report *
- 93Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 94Change the printer driver settings (Windows)
- 95The printer status is Offline or Paused.
- 96Cannot Detect
- 97Clean the Drum Unit *
- 98My Brother machine has no power.
- 99Poor fixing
- 100In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?