FAQs & Troubleshooting
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143 Results
- 51Clear paper jams.
- 52I cannot install the driver when using the Driver Install Tool. (Linux)
- 53All print jobs are aborted and nothing is printed. (Linux)
- 54A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 55Open the Status Monitor
- 56The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 57NO TONER
- 58Cooling Down (COOLING DOWN)
- 59MEMORY FULL
- 60Toner specks
- 61Wrinkles or creases
- 62Paper size settings are unavailable when I print from OpenOffice (Linux)
- 63I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 64I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 65I want to print using CUPS while keeping SELinux enabled. (Linux)
- 66Uninstall printer drivers (Linux)
- 67Pre-Required Procedures (Linux)
- 68Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 69I cannot print from my computer via USB.
- 70Uninstall the drivers. (Mac OS X 10.5)
- 71Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 72Print command (cupswrapper) (Linux)
- 73Windows 10 Support Information
- 74"Offline" appears on the Status Monitor.
- 75Download a file from the "Downloads" section and save it to Windows 8 computer.
- 76Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 77In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 78Reprint the last print job. (For Windows users only)
- 79When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 80I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 81When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 82Page skewed
- 83I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 84The downloaded driver's name is different from my machine's name. (Linux)
- 85I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 86What is the difference between the toner cartridge and the drum unit?
- 87I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 88A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 89I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 90Clean the Drum Unit.
- 91When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 92Line across the page
- 93White lines across the page
- 94What do the LED indications mean?
- 95Where do I find manuals for my Brother machine?
- 96All black
- 97I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 98Print command (LPR) (Linux)
- 99I am unable to print from a client PC to a printer on a print server. (Linux)
- 100I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)