FAQs & Troubleshooting
Latest |
139 Results
- 5116/02/2017When I create an embroidery pattern design on PE-DESIGN(PE-DESIGN, PE-DESIGN Lite, or PED-Basic), what Design Page Size is my sewing machine?
- 5229/07/2016"OK to move the embroidery carriage to its original position?" message appears on the LCD. What does it mean?
- 5329/07/2016"A malfunction occurred. Turn the machine off, then on again." message appears on the LCD. What does it mean?
- 5429/07/2016"Cannot embroider since the embroidery unit is not attached. Turn off the machine, and then attach the embroidery unit." message appears on the LCD. What does it mean?
- 5529/07/2016"OK to revert to previous color changes?" message appears on the LCD. What does it mean?
- 5629/07/2016"There is a pattern included that can not be saved to USB media/computer. Save the pattern in the machine's memory." message appears on the LCD. What does it mean and how do I clear it?
- 5729/07/2016"The pattern is too large for the extra large embroidery frame." message appears on the LCD. What does it mean?
- 5829/07/2016"The pattern combination is too large for the extra large embroidery frame. If you plan to add more patterns, rotate the pattern combination." message appears on the LCD. What does it mean and how do I clear it?
- 5929/07/2016"The needle is down. Press the needle position button to raise the needle." message appears on the LCD. What does it mean?
- 6029/07/2016"Finish editing the pattern before sewing the pattern." message appears on the LCD. What does it mean?
- 6129/07/2016"No more patterns can be added to this combination." message appears on the LCD. What does it mean?
- 6229/07/2016"This button does not operate when the embroidery unit is attached." message appears on the LCD. What does it mean?
- 6329/07/2016"This embroidery card can not be used. Unusable cards include, cards licensed for sale in other countries, no embroidery pattern, etc." message appears on the LCD. What does it mean?
- 6427/05/2016Why is there an extra needle plate supplied with my machine?
- 6513/04/2016How do I wind the bobbin?
- 6631/03/2016The needle position for the selecting straight stitch cannot be changed when using the "width" on the display.
- 6723/10/2015Why does the lower thread keep breaking?
- 6821/10/2015Combination of fabric, thread and needle
- 6921/10/2015How do I remove the presser foot holder?
- 7031/07/2015How do I thread my machine using the Automatic Threading Button?
- 7114/05/2015How can I speed the transfer rate up to retrieve embroidery patterns from the USB flash drive?
- 7214/05/2015How do I manually thread my machine?
- 7314/05/2015How do I save often-used patterns in the machine's memory?
- 7414/05/2015"Attach the embroidery frame." message appearing on the LCD. What does it mean and how do I clear it?
- 7514/05/2015When can we use Standard GREEN Marked Bobbin Case?
- 7614/05/2015Unable to successfully finish upgrading
- 7714/05/2015How do I recall a specific embroidery pattern from the computer?
- 7814/05/2015"Before embroidering, make sure embroidery frame is moved as far back as possible and the frame-securing lever is locked down. Then, press "Start/Stop" button to embroidery." message appearing on the LCD. What does it mean and how do I clear it?
- 7914/05/2015"In twin needle mode, the automatic needle threading button cannot be used." message appearing on the LCD. What does it mean and how do I clear it?
- 8014/05/2015"The upper thread may not be threaded correctly. Thread the upper thread from the beginning." message appearing on the LCD. What does it mean and how do I clear it?
- 8114/05/2015"This USB media is incompatible." message appearing on the LCD. What does it mean and how do I clear it?
- 8214/05/2015"OK to separate the combined border pattern?" message appearing on the LCD. What does it mean and how do I clear it?
- 8314/05/2015"Turn off the power and replace the needle plate." message appearing on the LCD. What does it mean and how do I clear it?
- 8414/05/2015"Lower the presser foot lever." message appearing on the LCD. What does it mean and how do I clear it?
- 8514/05/2015"The pockets are full. Delete a pattern." message appearing on the LCD. What does it mean and how do I clear it?
- 8614/05/2015"Transmitting by USB" message appearing on the LCD. What does it mean and how do I clear it?
- 8714/05/2015"USB media error" message appearing on the LCD. What does it mean and how do I clear it?
- 8814/05/2015"The USB media was changed. Do not change the USB media while it is being read." message appearing on the LCD. What does it mean and how do I clear it?
- 8914/05/2015"This USB media cannot be used." message appearing on the LCD. What does it mean and how do I clear it?
- 9014/05/2015"USB media is not loaded. Load USB media." message appearing on the LCD. What does it mean and how do I clear it?
- 9114/05/2015"The feed dogs are lowerd. Raise them." message appearing on the LCD. What does it mean and how do I clear it?
- 9214/05/2015"The feed dogs are raised. Lower them." message appearing on the LCD. What does it mean and how do I clear it?
- 9314/05/2015"Retrieving the pattern. Wait a moment." message appearing on the LCD. What does it mean and how do I clear it?
- 9414/05/2015"The carriage of the embroidery unit will move. Keep your hands etc. away from the carriage." message appearing on the LCD. What does it mean and how do I clear it?
- 9514/05/2015"Change to the extra large embroidery frame." message appearing on the LCD. What does it mean and how do I clear it?
- 9614/05/2015"Change to the large, or extra large embroidery frame." message appearing on the LCD. What does it mean and how do I clear it?
- 9714/05/2015"Change to a larger embroidery frame." message appearing on the LCD. What does it mean and how do I clear it?
- 9814/05/2015"Can not change the configuration of the characters." message appearing on the LCD. What does it mean and how do I clear it?
- 9914/05/2015"This key does not operate when the needle is down. Raise the needle and press the key again." message appearing on the LCD. What does it mean and how do I clear it?
- 10014/05/2015"Data volume is too large for this pattern." message appearing on the LCD. What does it mean and how do I clear it?