FAQs & Troubleshooting
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154 Results
- 51How do I clear the message "PAPER JAM" or "PRINTER JAM" from the display?
- 52I am unable to print from a client PC to a printer on a print server. (Linux)
- 53The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 54The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
- 55Can I print a report that will show all of my Speed Dial and Group numbers?
- 56Can I confirm that the FAX was sent correctly?
- 57The driver installation finished successfully but I cannot print. (Linux)
- 58I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 59I want to print using CUPS while keeping SELinux enabled. (Linux)
- 60Open the Control Panel (For Windows)
- 61When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 62How do I clear the message "INK EMPTY" from the display?
- 63Configure and use PC-FAX (CUPS) (Linux)
- 64What driver package format is supported by my Linux distribution?
- 65When I print images, the quality is not good (Linux)
- 66The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 67Uninstall printer drivers (Linux)
- 68Windows 10 Support Information
- 69I cannot print from my computer via USB.
- 70Verify if the Brother machine has a dial tone
- 71Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 72Uninstall the drivers. (Mac OS X 10.5)
- 73How do I clean the Scanner to improve the copy or fax quality?
- 74Is there any way to reduce Ink consumption?
- 75The LCD displays an error code (number). What does it mean?
- 76I'm using Windows and the print speed is too slow. What can I do?
- 77I cannot install the driver when using the Driver Install Tool. (Linux)
- 78Paper size settings are unavailable when I print from OpenOffice (Linux)
- 79The downloaded driver's name is different from my machine's name. (Linux)
- 80I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 81Print command (LPR) (Linux)
- 82I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 83Check the firmware version.
- 84I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 85Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 86When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. (USB interface, cable)
- 87"Near Empty [Color]" is appearing on my Brother machine's LCD? What does it mean and how do I clear it?
- 88When printing from my Apple Mac OS X, the print is coming out mirrored.
- 89Why does my computer become unresponsive when using the USB interface to connect the Brother machine?
- 90What is the "Station ID" and how do I set it?
- 91Black Ink is still wet after printing on Glossy Paper (For PC Printing).
- 92I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 93I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 94Cannot print after a Windows 10 update (June 2020)
- 95My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 96Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 97Large characters are printed incorrectly. (Linux)
- 98My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 99Windows 7 Support Information
- 100I am using Voice Over Internet Protocol (VoIP) and I'm having problems receiving faxes.