FAQs & Troubleshooting
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248 Results
- 51Scan from the Brother iPrint&Scan application using Windows Phone.
- 52Download a file from the "Downloads" section and save it to Windows 8 computer.
- 53Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 54Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 55How do I know which side up my photo paper should be in the tray?
- 56Scan multiple pages into one file instead of each scan being saved as a separate file.
- 57Cannot print after a Windows 10 update (June 2020)
- 58I cannot save a file downloaded from the Brother support website (For Windows)
- 59I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 60Printing/ Scanning with a mobile device
- 61Locate files scanned with ControlCenter2 (For Macintosh)
- 62Cover is Open
- 63The scanner cover support has come off. (With Video Instructions)
- 64How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 65Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 66Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 67Unable to Print XX
- 68No Paper Fed
- 69Can third party ink be used to refill the ink cartridges?
- 70Make a two-sided copy. (Duplex)
- 71Where is the USB port on the machine?
- 72Out of Memory
- 73I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 74Open the "Scanners and Cameras" and Properties.
- 75Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 76I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 77Wireless setup is requesting a WPS PIN to complete the setup
- 78Delete a network scanner entry. (Linux)
- 79Easy Scan to E-mail
- 80Delete print jobs from the print queue.
- 81The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 82Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 83Print a web page from iPrint&Scan when using an Android™ mobile device.
- 84Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 85Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 86I cannot make borderless prints.
- 87Scan a document and e-mail it as an attachment (For Macintosh)
- 88Unable to Scan AX
- 89Low Temperature
- 90Where can I find the ink cartridges for my new Brother machine?
- 91Scan and save a document in PDF format for Windows (Scan to File)
- 92Wrong Paper Size
- 93I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
- 94When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 95In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 96Glossy Paper does not feed correctly.
- 97I'm using Macintosh. What is the PreScan option used for?
- 98Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 99I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 100Uninstall the scanner driver. (Linux)