FAQs & Troubleshooting
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173 Results
- 5115/10/2020Install Presto!® PageManager® onto Windows 10.
- 5227/07/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 5316/07/2020Cannot print after a Windows 10 update (June 2020)
- 5406/07/2020I cannot scan when using SELinux (Security-Enhanced Linux)
- 5506/07/2020Scan using XSane or GIMP (Linux)
- 5606/07/2020Important points for specifying the scan area (Linux)
- 5706/07/2020What driver package format is supported by my Linux distribution?
- 5802/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 5913/05/2020Configure scan settings without administrator privileges (Linux)
- 6013/05/2020Firewall port requirements of the Scan Key Tool (Linux)
- 6113/05/2020I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 6216/04/2020I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 6306/04/2020I installed scan-key-tool, but it does not work. (Linux)
- 6406/04/2020Delete a network scanner entry. (Linux)
- 6506/04/2020I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 6603/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 6703/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 6827/11/2019Print command (LPR) (Linux)
- 6927/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 7015/11/2019Print command (cupswrapper) (Linux)
- 7129/10/2019Pre-Required Procedures (Linux)
- 7229/10/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 7329/10/2019Large characters are printed incorrectly. (Linux)
- 7429/10/2019When printing with monochrome laser printer, the print position shifts. (Linux)
- 7529/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 7623/10/2019To install the printer driver easily using a tool. (Linux)
- 7712/06/2019Uninstall printer drivers (Linux)
- 7829/01/2019When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 7929/01/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 8029/01/2019Command List of brscan. (Linux)
- 8129/01/2019Uninstall the scanner driver. (Linux)
- 8229/01/2019Uninstall Scan-key-tool. (Linux)
- 8329/01/2019I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 8428/01/2019I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 8524/01/2019When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 8624/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 8724/01/2019All print jobs are aborted and nothing is printed. (Linux)
- 8824/01/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 8924/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 9024/01/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 9121/01/2019When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 9220/12/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 9317/10/2018The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 9416/08/2018Locate files scanned with ControlCenter2 (For Macintosh)
- 9505/07/2018I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
- 9605/07/2018Windows 7 Support Information
- 9728/02/2018Uninstall the drivers (Windows)
- 9807/04/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 9925/03/2016When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 10025/03/2016Windows 10 Support Information