FAQs & Troubleshooting
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155 Results
- 1Wi-Fi® and Bluetooth® lamps are lit in blue but the printer cannot communicate with other devices via a wireless LAN.
- 2How do I transfer label or slip templates?
- 3How do I transfer label templates with P-touch Transfer Express?
- 4How to use the Paper Size Setup (for Windows)
- 5How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 6How do I connect RJ printer to my computer?
- 7How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 8How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 9I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 10How to connect to a DC power outlet (Optional)
- 11How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 12Creating a label with OpenOffice (Linux®)
- 13P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 14How to open the Devices and Printers window
- 15Using the Printer Setting Tool (for Windows)
- 16I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 17How do I uninstall the printer driver?
- 18(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 19How do I install/change the RD roll?
- 20How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 21(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 22I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 23Adding a custom media size for continuous roll (Linux®)
- 24The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 25I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 26P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 27How do I set the Label Peeler?
- 28How can I connect my printer wirelessly?
- 29The power light is frequently blinking in orange indicating “Now Cooling” , or a data transmission error appears on my computer when printing continuously. What should I do?
- 30Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 31What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 32The paper settings specified from the server computer are not reflected on the client computer.
- 33How to identify your Operating System (OS) for Windows or Mac
- 34What is the Label List? (P-touch Editor 5.x for Windows)
- 35Printing is not possible. (USB connection)
- 36I have an occasional printing problem.
- 37When I print a long label or many labels continuously, printing suddenly stops.
- 38How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 39Why is the leading zero (0) missing after importing the database into P-touch Editor?
- 40Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 41My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 42Install BRAdmin Professional 3
- 43I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 44I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
- 45Print free-length labels with the set length (Linux®)
- 46Creating a label with GIMP (Linux®)
- 47Installing a CA certificate
- 48(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 49How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 50When printing from an application, the application's "Collate" setting does not work correctly.