FAQs & Troubleshooting
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154 Results
- 1How do I transfer label or slip templates?
- 2How do I connect RJ printer to my computer?
- 3How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4Wi-Fi® and Bluetooth® lamps are lit in blue but the printer cannot communicate with other devices via a wireless LAN.
- 5Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 6How to identify your Operating System (OS) for Windows or Mac
- 7Where can I find my Brother printer's serial number?
- 8I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 9What iOS mobile application can I use?
- 10How do I connect the printer to my computer via Wi-Fi®?
- 11What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 12How to connect to an AC power outlet (Optional)
- 13How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 14I have an occasional printing problem.
- 15How to open the Devices and Printers window
- 16How do I switch to and use the mass storage mode?
- 17I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 18How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 19How do I install/change the RD roll?
- 20How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 21(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 22How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 23The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 24When printing from an application, the application's "Collate" setting does not work correctly.
- 25I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 26What Android™ mobile application can I use?
- 27P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 28Using the Printer Setting Tool (for Windows)
- 29How can I connect my printer wirelessly?
- 30How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 31Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 32The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 33The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 34Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 35How do I transfer label templates with P-touch Transfer Express?
- 36How to install the rechargeable Li-ion Battery
- 37The print quality is poor, and the image is too light or dark.
- 38How do I clean my machine?
- 39(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 40When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 41Printing is not possible. (USB connection)
- 42My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 43Install BRAdmin Professional 3
- 44Installing the LPR driver and CUPS wrapper driver (Linux®)
- 45Some of the print options in OpenOffice do not work. (Linux®)
- 46Creating a label with GIMP (Linux®)
- 47P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 48How to install Brother software on a computer not connected to the Internet
- 49How do I disable broadcasting the printer to AirPrint-compatible devices?
- 50Some parts of the label are not printed. (P-touch Editor 5.x for Windows)