FAQs & Troubleshooting
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89 Results
- 1How do I uninstall the printer driver?
- 2How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
- 3I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 4How do I create and transfer templates? (for Mac)
- 5This printer is not detected when establishing a Bluetooth® connection.
- 6A security warning appears when accessing Web Based Management via HTTPS.
- 7Where can I find my Brother printer's serial number?
- 8I cannot save a file downloaded from the Brother support website (For Windows)
- 9How do I connect the printer to my computer via Wi-Fi®?
- 10The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 11How to identify your Operating System (OS) for Windows or Mac
- 12I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 13I cannot connect my printer to a Windows 11 computer via USB.
- 14When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 15(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 16How do I connect my computer to the printer using the Wireless Direct mode?
- 17Printing from an Android™ device
- 18This printer is not detected when establishing a Wi-Fi® connection.
- 19The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 20Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 21How do I transfer label templates with P-touch Transfer Express?
- 22How do I clean the platen roller?
- 23What is the Label List? (P-touch Editor 5.x for Windows)
- 24Where can I download the latest P-touch Editor for Mac?
- 25Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 26How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 27How do I connect the printer and my mobile device via Bluetooth®?
- 28How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 29How to set up the printer
- 30What Android™ mobile application can I use?
- 31What iOS mobile application can I use?
- 32How can I create a table and join cells? (P-touch Editor 5.x for Windows)
- 33How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 34What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 35What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 36How do I connect the printer to my computer using a USB cable?
- 37The print quality is poor, and the image is too light or dark.
- 38Printing is not possible. (USB connection)
- 39Installing the CUPS wrapper/LPR printer driver (Linux®)
- 40Installing a CA certificate
- 41How to install Brother software on a computer not connected to the Internet
- 42The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 43I want to use the Roll Paper Pause mode or create new forms from Printer Server Properties.
- 44Using Web Based Management
- 45How can I connect the printer to my mobile device via Wi-Fi®?
- 46How to identify the printer's firmware version
- 47How do I switch to and use the mass storage mode?
- 48How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 49(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 50How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.8 or later)