FAQs & Troubleshooting
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89 Results
- 1How do I uninstall the printer driver?
- 2How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
- 3Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 4The print quality is poor, and the image is too light or dark.
- 5When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 6My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 7How do I transfer label templates with P-touch Transfer Express?
- 8What is the JPEG printing and how can I use it?
- 9I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 10I cannot connect my printer to a Windows 11 computer via USB.
- 11A security warning appears when accessing Web Based Management via HTTPS.
- 12This printer is not detected when establishing a Bluetooth® connection.
- 13I cannot save a file downloaded from the Brother support website (For Windows)
- 14What Android™ mobile application can I use?
- 15How to charge the rechargeable Li-ion battery
- 16How to insert paper
- 17I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 18Where can I find my Brother printer's serial number?
- 19Printing from an Android™ device
- 20What iOS mobile application can I use?
- 21I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 22Installing a CA certificate
- 23Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 24How to delete the registry information and files related to the printer driver
- 25How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 26I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 27How do I connect my computer to the printer using the Wireless Direct mode?
- 28How to open the Devices and Printers window
- 29How do I connect the printer to my computer via Wi-Fi®?
- 30How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 31How do I switch to and use the mass storage mode?
- 32What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 33How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
- 34What is the Label List? (P-touch Editor 5.x for Windows)
- 35When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 36Printing is not possible. (USB connection)
- 37(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 38(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 39The printer does not turn on, so I cannot print.
- 40Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 41I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 42Installing the CUPS wrapper/LPR printer driver (Linux®)
- 43How to install Brother software on a computer not connected to the Internet
- 44(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 45How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 46When printing from an application, the application's "Collate" setting does not work correctly.
- 47How do I connect the printer and my mobile device via Bluetooth®?
- 48Using Web Based Management
- 49There is no data registered in the P-touch library. (P-touch Editor 5.x for Windows)
- 50I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)