FAQs & Troubleshooting
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76 Results
- 1What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 2What iOS mobile application can I use?
- 3How to charge the rechargeable Li-ion battery
- 4The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 5Printing from an Android™ device
- 6The side margins are incorrect.
- 7The print quality is poor, and the image is too light or dark.
- 8The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 9I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 10The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 11What is the JPEG printing and how can I use it?
- 12I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 13Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 14Where can I download the latest P-touch Editor for Mac?
- 15How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 16I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 17Some of the print options in OpenOffice do not work. (Linux®)
- 18This printer is not detected when establishing a Bluetooth® connection.
- 19How to identify the printer's firmware version
- 20How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
- 21Printing is not possible. (USB connection)
- 22I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 23How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 24When printing from an application, the application's "Collate" setting does not work correctly.
- 25Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 26How do I uninstall the printer driver?
- 27How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 28I want to use the Roll Paper Pause mode or create new forms from Printer Server Properties.
- 29How do I connect the printer to my computer using a USB cable?
- 30I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 31How do I create and transfer templates? (for Mac)
- 32The printer does not turn on, so I cannot print.
- 33I cannot connect my printer to a Windows 11 computer via USB.
- 34How to set up the printer
- 35Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 36My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 37Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 38The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 39I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 40Installing the CUPS wrapper/LPR printer driver (Linux®)
- 41Uninstalling the printer driver (Linux®)
- 42I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 43Installing a CA certificate
- 44Where can I find my Brother printer's serial number?
- 45How to install Brother software on a computer not connected to the Internet
- 46How to open the Devices and Printers window
- 47How do I connect the printer and my mobile device via Bluetooth®?
- 48I cannot save a file downloaded from the Brother support website (For Windows)
- 49What Android™ mobile application can I use?
- 50How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)