FAQs & Troubleshooting
Popular |
195 Results
- 1The printer stops while printing, or the tape is cut in the middle of the text.
- 2Can I check the printer's usage log?
- 3How can I connect the printer and my Apple mobile device wirelessly?
- 4Using the Printer Setting Tool (for Windows)
- 5How do I connect the printer to my computer via Wi-Fi®?
- 6Installing the software
- 7I cannot establish a connection using Wireless Direct.
- 8When I search for devices using Mobile Cable Label Tool, Brother iPrint&Label or Mac, the printer cannot be detected.
- 9How can I connect the printer and my Android™ mobile device wirelessly?
- 10What Android™ mobile application can I use?
- 11My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 12P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 13I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 14Where can I find the printer's network settings, such as IP address?
- 15Which brands of Ni-MH rechargeable batteries do you recommend?
- 16(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 17How is the print head cleaning cassette used?
- 18How to install Brother software on a computer not connected to the Internet
- 19Creating a label using P-touch Editor Lite
- 20Where can I find my Brother printer's serial number?
- 21What iOS mobile application can I use?
- 22Half cut labels are printed, although the "Half Cut" option is not selected.
- 23Can I set the printer to turn on its wireless LAN settings when I turn on the printer?
- 24Where can I find the IP addresses of my computer and the printer?
- 25How can I minimize the margin from the start or end of the label when printing? (P-touch Editor Lite)
- 26What can I do with the NFC (Near Field Communication) feature?
- 27Find the Wireless Security Information (e.g., SSID, Network key, etc.) for Windows
- 28How can I minimize the margin from the start or end of the label when printing? (iPrint&Label)
- 29How to delete the registry information and files related to the printer driver
- 30How to identify your Operating System (OS) for Windows or Mac
- 31How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 32(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 33I cannot print using a HSe cassette.
- 34I cannot install the "Full Software Package" displayed in "Drivers&Editor Tool" on macOS 10.13/ 10.12.
- 35How to open the Devices and Printers window
- 36When printing from an application, the application's "Collate" setting does not work correctly.
- 37Using the Communication Settings (for Windows)
- 38What is P-touch Library?
- 39How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 40How can I reset the printer?
- 41I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 42Where can I download the latest P-touch Editor for Mac?
- 43P-touch Editor crashes when I open it on my Mac.
- 44I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 45How do I disable broadcasting the printer to AirPrint-compatible devices?
- 46Share your printer in Windows 10/Windows 8/Windows 8.1 (Shared printer)
- 47The tape got jammed or stuck in the printer.
- 48I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 49Using Web Based Management
- 50When the NFC reader of my Android™ device is tapped against the NFC logo on the P-touch, the device is recognized but cannot connect to the P-touch.