FAQs & Troubleshooting
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125 Results
- 1How can I minimize the margin from the start or end of the label when printing? (P-touch Editor Lite)
- 2Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite)
- 3I cannot print using a HSe cassette.
- 4P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 5(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6The label does not cut well.
- 7How is the print head cleaning cassette used?
- 8I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 9Which brands of Ni-MH rechargeable batteries do you recommend?
- 10I get an error message and cannot update the firmware. (Windows 10 or later)
- 11My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 12How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 13I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 14What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 15I cannot install the printer driver and P-touch Editor 5.x. P-touch Editor Lite is open.
- 16How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 17How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 18I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 19Printing is not possible. (P-touch Editor5.3 for Mac)
- 20Where can I download the latest P-touch Editor for Mac?
- 21The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 22How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 23Where can I find my Brother printer's serial number?
- 24The tape color is not recognized. I get the error message "Tape color not recognized" when I install a tape cassette in the printer.
- 25When I try to print the printer information, the red lamp flashes and the print does not start.
- 26How do I uninstall the printer driver?
- 27Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 28How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 29Printing is not possible. (USB connection)
- 30(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 31Can my printer use TZ/TZe tapes?
- 32(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 33How can I print without displaying the print monitor screen?
- 34(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 35I cannot save a file downloaded from the Brother support website (For Windows)
- 36When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 37How to install Brother software on a computer not connected to the Internet
- 38"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 39The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 40The top and base layers of the laminated tape are misaligned.
- 41How to identify your Operating System (OS) for Windows or Mac
- 42The driver downloaded from the website cannot be installed.
- 43My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 44I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 45How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 46P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 47I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 48Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 49(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 50How do I create a label using a template? (P-touch Editor 5.x for Windows)