FAQs & Troubleshooting
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210 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2(Video) Load Paper in the Multi‑purpose Tray (MP Tray)
- 3My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 4Install the Brother iPrint&Scan application (for mobile device)
- 5(Video) Load A4/Letter papers
- 6Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 7Printer Jam or Paper Jam
- 8My Brother machine could not be found over the network when I installed drivers on my computer.
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 10(Video) Fill the ink tanks
- 11(Video) Set up your Brother machine
- 12Paper Size Mismatch
- 13Document Jam
- 14Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 15What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 16Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 17Check the Print Quality
- 18(Video) Load Envelopes
- 19The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 20I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 21Check ink level, then press [OK]
- 22Load Paper in the Multi‑purpose Tray (MP Tray)
- 23Reset Your Machine
- 24Where can I download Brother iPrint&Scan application for Mac?
- 25Check the Print Alignment from Your Brother Machine
- 26(Video) Connect telephone line and power cords
- 27One or more of my colors are not printing (blank).
- 28Paper is Jammed in the Back of the Machine (Jam C Rear)
- 29Wireless setup is requesting a WPS PIN to complete the setup
- 30Other Problems
- 31I cannot print on a wireless (Wi-Fi) network (Windows)
- 32Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 33How to identify your Operating System (OS).
- 34Low Temperature
- 35Cover is Open
- 36I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 37Paper is Jammed Inside and in the Multi-purpose Tray (Paper Jam/Jam E Inside/MP)
- 38Document is Jammed in the Top of the ADF Unit
- 39I cannot scan via network.
- 40I cannot print full-page photos or images using Email Print.
- 41(Video) How to Email Print
- 42I cannot install Brother drivers on Debian 10 or later (Linux)
- 43I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 44How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 45Change the Print Options to Improve Your Print Results
- 46Access Web Based Management
- 47I cannot find some option in the Printing preferences. (For Windows)
- 48What is Brother iPrint&Scan?
- 49Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 50Reduce Printing Noise