FAQs & Troubleshooting
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208 Results
- 1Refill Ink
- 2(Video) Load Paper in the Multi‑purpose Tray (MP Tray)
- 3Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 4Load Paper in the Multi‑purpose Tray (MP Tray)
- 5(Video) Fill the ink tanks
- 6Install the Brother iPrint&Scan application (for mobile device)
- 7(Video) Connect telephone line and power cords
- 8The printer status is Offline or Paused.
- 9One or more of my colors are not printing (blank).
- 10I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 11I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 12Check ink level, then press [OK]
- 13Enable the Brother machine's network interface.
- 14Sleep
- 15Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 16How to identify your Operating System (OS).
- 17Print the Network Configuration Report
- 18(Video) Set up your Brother machine
- 19Document Jam
- 20I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 21Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 22High Temperature
- 23Paper Size Mismatch
- 24I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 25What is the default password for my Brother machine?
- 26How to use the PC-FAX.
- 27Add your Brother machine with AirPrint (macOS)
- 28Wireless setup is requesting a WPS PIN to complete the setup
- 29Enter Text on Your Brother Machine.
- 30Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 31Change the Print Options to Improve Your Print Results
- 32Check the Print Alignment from Your Brother Machine
- 33Check the Print Quality
- 34Load Documents on the Scanner Glass
- 35Access Web Based Management
- 36Protect your Brother machine against unauthorised access over the network
- 37Delete print jobs from the print queue.
- 38Download a file from the "Downloads" section and save it to Windows 8 computer.
- 39Printing/ Scanning with a mobile device
- 40What is Brother iPrint&Scan?
- 41Reduce Printing Noise
- 42Out of Fax Memory
- 43Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 44Low Temperature
- 45Cannot Scan XX or Unable to Scan XX
- 46Cannot Print XX or Print Unable XX
- 47My machine does regular cleaning cycles in the night. How can I correct this?
- 48Cover is Open
- 49Printer Jam or Paper Jam
- 50Reset the Network Settings to Factory Default