FAQs & Troubleshooting
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210 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2(Video) Load A4/Letter papers
- 3Change the Print Options to Improve Your Print Results
- 4(Video) Load Paper in the Multi‑purpose Tray (MP Tray)
- 5Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7(Video) Connect telephone line and power cords
- 8(Video) When I print photos, the color quality is not good.
- 9Check the Print Quality
- 10My Brother machine could not be found over the network when I installed drivers on my computer.
- 11The printer status is Offline or Paused.
- 12Printer Jam or Paper Jam
- 13The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 14(Video) Load Envelopes
- 15Refill Ink
- 16(Video) Set up your Brother machine
- 17I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 18Brother iPrint&Scan cannot find my Brother machine (macOS)
- 19Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 20My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 21I cannot print on a wireless (Wi-Fi) network (Mac)
- 22Check the Print Alignment from Your Brother Machine
- 23Load Paper in the Multi‑purpose Tray (MP Tray)
- 24What is Brother iPrint&Scan?
- 25Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 26Check ink level, then press [OK]
- 27Other Problems
- 28Install the Brother iPrint&Scan application (for mobile device)
- 29(Video) Fill the ink tanks
- 30Discover the MAC address of the Brother network card
- 31Ink Low
- 32Reset Your Machine
- 33(Video) How to Email Print
- 34Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 35Document Jam
- 36Add your Brother machine with AirPrint (macOS)
- 37Export an address book and import it to another machine
- 38Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 39High Temperature
- 40Change the printer driver settings (Windows)
- 41What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 42Paper Size Mismatch
- 43Improve poor print quality.
- 44The scanning speed is slow when scanning from my machine. (Windows)
- 45I cannot install Brother drivers on Debian 10 or later (Linux)
- 46I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 47Sleep
- 48Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 49Cannot Print XX or Print Unable XX
- 50No Paper / No Paper Fed / No Paper Fed Again / No Paper Fed MPTray