FAQs & Troubleshooting
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269 Results
- 1(Video) Load A4/Letter paper
- 2(Video) Fill the ink tanks
- 3Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 4Check the Print Alignment from Your Brother Machine
- 5Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 6Sleep
- 7Use voice mail on the same line as my Brother machine.
- 8I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 9Check the Print Quality
- 10(Video) Unpack your Brother machine
- 11Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 12Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 13What is Brother Web Connect?
- 14The printer status is Offline or Paused.
- 15Print using only the black ink tank when the Color tanks have run out.
- 16Paper Jam
- 17Refill Ink
- 18What is the recommended paper?
- 19I cannot print using my Brother machine on a wireless network (Mac)
- 20Load Paper in the Multi‑purpose Tray (MP Tray)
- 21The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 22Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 23Paper Size Mismatch
- 24Reset Your Brother Machine
- 25My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 26Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 27Correct the Paper Feed to Clear Vertical Lines
- 28(Video) Set up your Brother machine
- 29(Video) Connect telephone line and power cords
- 30Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 31Load envelopes
- 32Brother iPrint&Scan cannot find my Brother machine (macOS)
- 33What is Brother iPrint&Scan?
- 34Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 35How to identify your Operating System (OS).
- 36Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 37My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 38Ink Low
- 39After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 40Add your Brother machine with AirPrint (macOS)
- 41I cannot install Brother drivers on Debian 10 or later (Linux)
- 42Cannot print after a Windows 10 update (June 2020)
- 43Wireless setup is requesting a WPS PIN to complete the setup
- 44Printing is slow or printed images are too dark (Windows)
- 45I cannot print on a wireless (Wi-Fi) network (Windows)
- 46Print as a Poster (Windows®)
- 47Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 48I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 49Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 50Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?