FAQs & Troubleshooting
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269 Results
- 1(Video) Load A4/Letter paper
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3(Video) Set up your Brother machine
- 4One or more of my colors are not printing (blank).
- 5Print using only the black ink tank when the Color tanks have run out.
- 6Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 7Document Jam
- 8Brother iPrint&Scan cannot find my Brother machine (macOS)
- 9Setup a Brother machine on a wireless (Wi-Fi) network.
- 10What is Brother iPrint&Scan?
- 11What is Brother Web Connect?
- 12Check the Print Alignment from Your Brother Machine
- 13The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 14(Video) Connect telephone line and power cords
- 15I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 16Change the Print Setting Options When Having Printing Problems
- 17Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 18(Video) Unpack your Brother machine
- 19(Video) Fill the ink tanks
- 20Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 21Refill Ink
- 22(Video) Update the Driver or Firmware for your Brother machine
- 23My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 24Correct the Paper Feed to Clear Vertical Lines
- 25A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 26The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 27I cannot find some options in the Print dialog box (macOS 11 or later)
- 28I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 29Telephone Line Interference/VoIP.
- 30My Brother machine could not be found over the network when I installed drivers on my computer.
- 31Delete print jobs from the print queue.
- 32The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 33Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 34My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 35I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
- 36Printing/ Scanning with the Cloud
- 37What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 38Add your Brother machine with AirPrint (macOS)
- 39Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 40Check the Print Quality
- 41Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 42Print as a Poster (Windows®)
- 43Protect your Brother machine against unauthorised access over the network
- 44Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 45I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 46Printing/ Scanning with a mobile device
- 47Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 48Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 49How to identify your Operating System (OS).
- 50Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.