FAQs & Troubleshooting
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365 Results
- 1Replace the Toner Cartridge
- 2What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 3(Video) Load A4/Letter paper
- 4Easy Scan to E-mail
- 5Replace Drum
- 6I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 7Setup a Brother machine on a wireless (Wi-Fi) network.
- 8The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 9Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 10The color of your printouts is not what you expected
- 11Set up a Scan to Network Profile
- 12Vertical colored streaks or bands appear on the page
- 13I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 14I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 15Paper is Jammed underneath the Paper Tray
- 16The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 17The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 18Replace the Waste Toner Box
- 19Enable the Brother machine's network interface.
- 20What is Brother iPrint&Scan?
- 21Scan multiple pages into one file instead of each scan being saved as a separate file.
- 22Out of Memory/Print Data Full
- 23Print the Network Configuration Report
- 24Combine multiple scanned documents into a single file with PaperPort™
- 25A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 26Adjust color settings by using the custom setting in the printer driver
- 27Replace Fuser
- 28Toner Error
- 29Print Unable ##
- 30My Brother machine is dialing the wrong number or is not dialing the number I entered or I receive a busy signal or recording when trying to send faxes.
- 31I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 32The message "ERROR" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 33The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 34Replace PF Kit xx
- 35Use voice mail on the same line as my Brother machine.
- 36Toner scatter or toner stain
- 37Paper is Jammed in the Back of the Machine
- 38Paper is Jammed Inside the Machine
- 39Change Machine Settings to Print on Letterhead or Preprinted Paper Using the Paper Tray
- 40Turn Off Memory Receive
- 41I cannot save a file downloaded from the Brother support website (For Windows)
- 42What is Storage PC Print Data using Active Directory®? (Windows)
- 43How to identify your Operating System (OS).
- 44Secure Print (Windows)
- 45Reset Your Brother Machine
- 46Store Incoming Faxes in the Machine's Memory
- 47Drum End Soon
- 48Confirm that a FAX I sent was received correctly.
- 49The scanning speed is slow when scanning from my machine. (Windows)
- 50What is the default password for my Brother machine?