FAQs & Troubleshooting
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291 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4Can I print from or scan to Android™ Smartphone?
- 5Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 6Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 7Replace Drum
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 10What is Brother iPrint&Scan?
- 11Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 12Uneven density appears periodically across the page.
- 13Poor fixing
- 14My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 15Jam Rear
- 16I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 17Curled or wavy
- 18Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 19Connect a telephone on the same line as the Brother machine in Fax/Tel Mode.
- 20White streaks or bands down the page
- 21Replace Toner
- 22Turn the Toner Save Mode on or off.
- 23Ghost
- 24White spots or hollow print
- 25Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 26The color of your printouts is not what you expected
- 27Wrinkle
- 28Load paper in the paper tray
- 29What driver package format is supported by my Linux distribution?
- 30My Brother machine could not be found over the network when I installed drivers on my PC.
- 31Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 32Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 33The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 34Color misregistration
- 35Colored spots at 94 mm (3.7 in.) intervals or at 30 mm (1.2 in.) intervals
- 36Blank page or some colors are missing.
- 37Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 38Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 39How to identify your Operating System (OS).
- 40Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 41I cannot install Brother drivers on Debian 10 or later (Linux)
- 42Wireless setup is requesting a WPS PIN to complete the setup
- 43How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 44Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 45Tray 2 Error
- 46I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 47Replace Belt
- 48Toner scatter or toner stain
- 49Envelope creases
- 50Colored lines across the page