FAQs & Troubleshooting
![]() |
Popular |
145 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 2What is the default password for my BRAdmin or Web Based Management?
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4(Video) Set up your Brother machine
- 5Set Telephone Line Compatibility for Interference and VoIP Systems
- 6Document Jam
- 7Lines across the page
- 8Delete print jobs from the print queue.
- 9Use Universal Print (Windows)
- 10I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 11I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 12Install the Brother Mobile Connect application (for mobile device)
- 13No Toner
- 14(Video) Remove Small Scraps of Paper Jammed in the ADF
- 15Media Type Mismatch or Media Mismatch
- 16Toner Low or Prepare New Toner Cartridge
- 17I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 18I cannot print using my Brother machine on a wired network (Windows/macOS)
- 19I cannot print on a wireless (Wi-Fi) network (Windows)
- 20I cannot find some option in the Printing preferences. (For Windows)
- 21The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 22The printer status is Offline or Paused.
- 23Drum !
- 24(Video) Paper is Jammed inside the Machine
- 25(Video) Paper is Jammed in the Paper Tray
- 26(Video) Paper is Jammed in the MP tray
- 27Install the optional lower tray
- 28Ghosting images
- 29How to identify your Operating System (OS).
- 30Change the printer driver settings (Windows)
- 31Drum End Soon
- 32Can I use non-Brother or third party supplies with the Brother machine?
- 33I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 34My Brother machine could not be found over the network when I installed drivers on my computer.
- 35Poor fixing
- 36Black lines down the page
- 37What is the default password for my Brother machine?
- 38I cannot print on a wireless (Wi-Fi) network (Mac)
- 39Discover the MAC address of the Brother network card
- 40Out of Memory
- 41(Video) Paper is Jammed in the Back of the Machine
- 42What is the recommended paper?
- 43The scanning speed is slow when scanning from my machine. (Windows)
- 44Important points you need to confirm before configuring your Brother machine for a wireless network.
- 45Add your Brother machine with AirPrint (macOS)
- 46I cannot print full-page photos or images using Email Print.
- 47What driver package format is supported by my Linux distribution?
- 48Check the remaining ink or toner level (Linux)
- 49Wireless setup is requesting a WPS PIN to complete the setup
- 50Important points for specifying the scan area (Linux)