FAQs & Troubleshooting
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147 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2What driver package format is supported by my Linux distribution?
- 3Set Telephone Line Compatibility for Interference and VoIP Systems
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 6After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 7Toner Low or Prepare New Toner Cartridge
- 8(Video) Set up your Brother machine
- 92-sided Disable or 2-sided Disabled
- 10(Video) Paper is Jammed in the 2-sided Tray
- 11(Video) Paper is Jammed inside the Machine
- 12(Video) Paper is Jammed in the MP tray
- 13No Toner
- 14Install the Brother Mobile Connect application (for mobile device)
- 15Drum !
- 16Drum End Soon
- 17(Video) Paper is Jammed in the Back of the Machine
- 18(Video) Paper is Jammed in the Paper Tray
- 19Can I use non-Brother or third party supplies with the Brother machine?
- 20Configure and use PC-FAX (CUPS) (Linux)
- 21The scanning speed is slow when scanning from my machine. (Windows)
- 22I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 23Use Universal Print (Windows)
- 24I cannot install Brother drivers on Debian 10 or later (Linux)
- 25Wrong Toner or Wrong Toner Cartridge
- 26My Brother machine could not be found over the network when I installed drivers on my computer.
- 27Discover the MAC address of the Brother network card
- 28Cannot Print ##
- 29I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 30Document Jam
- 31Lines across the page
- 32I cannot connect my machine to a Windows 11 computer via USB.
- 33Add your Brother machine with AirPrint (macOS)
- 34I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 35Wireless setup is requesting a WPS PIN to complete the setup
- 36When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 37Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 38(Video) Remove Small Scraps of Paper Jammed in the ADF
- 39I cannot save a file downloaded from the Brother support website (For Windows)
- 40Enable the Brother machine's network interface.
- 41Open the Status Monitor (Windows)
- 42Supported models of Universal Printer Driver for PCL
- 43Change the printer driver settings (Windows)
- 44Self-Diagnostic
- 45Cannot Detect
- 46What is the default password for my BRAdmin or Web Based Management?
- 47What is the recommended paper?
- 48When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 49Check the firmware version.
- 50Poor fixing